Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Timeline
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Davila Machuca Joannie

Rochester,NY

Summary

Dynamic professional with a proven track record at Home Depot, excelling in customer engagement and effective time management. Leveraged strong attention to detail to enhance contractor satisfaction and ensure timely deliveries. Skilled in customer relationship management, consistently fostering positive interactions and optimizing service outcomes.

Results-driven professional with solid background in delivering impactful solutions. Proven track record in fostering team collaboration and adapting to changing needs. Skilled in strategic planning, project management, and client relations. Known for reliability, strong analytical abilities, and excellent communication skills.

Qualified [Desired Position] with solid background in supporting project teams and ensuring efficient operations. Successfully contributed to process improvements and maintained high standards in client communication. Demonstrated ability to manage multiple tasks while displaying strong problem-solving and organizational skills.

Overview

10
10
years of professional experience

Work History

Pro Account Sale Associate

Home Depot
06.2022 - Current

My duty is to deliver exceptional customer service the contractors needs when making their orders on material's in a timely manner, as well on phone sales, make sure the deliveries are on time on the day and time schedule. keeping contact with the contractor and making sure that i can help on anything they need for the currents and upcoming jobs they are working on.

Respiratory Care Technician

Pavia Hospital
09.2020 - 02.2021
  • Optimized ventilator settings for critically ill patients, ensuring appropriate oxygenation levels while minimizing potential complications.
  • Continuously updated knowledge of industry best practices through participation in professional development workshops and conferences.
  • Reduced hospital readmissions by effectively managing chronic respiratory conditions through personalized care planning and follow-up appointments.
  • Performed arterial blood gas analyses to assess patients'' oxygenation levels and determine the need for supplemental oxygen therapy.

Security Supervisor

Airport Luis Munoz Marin
05.2015 - 07.2017
  • Conducted regular patrols of facility to detect and deter security threats.
  • Recorded incident reports with detailed accounts of occurrences.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Coordinated with security personnel or other departments to establish safety of visitors and staff.
  • Supervised and evaluated security staff performance to determine compliance with safety regulations.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.

Education

Respiratory Care Technician - Associate Degree

Edicc Collage
Carolina, PR
12-2019

Skills

  • Customer engagement
  • Effective time management
  • Strong attention to detail
  • Proficient in computer applications
  • Customer communication
  • Effective leadership skills
  • Customer relationship management

Languages

Spanish
Native or Bilingual
English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Flexible work hoursWork from home optionHealthcare benefitsWork-life balancePaid time offPaid sick leave

Timeline

Pro Account Sale Associate

Home Depot
06.2022 - Current

Respiratory Care Technician

Pavia Hospital
09.2020 - 02.2021

Security Supervisor

Airport Luis Munoz Marin
05.2015 - 07.2017

Respiratory Care Technician - Associate Degree

Edicc Collage