Audri Davila
Palm Desert,CA
Summary
Senior at UCSD pursuing a B.A. in Psychology with a Political Science minor. Consistently recognized for academic excellence (3.668 GPA). Experienced in legal procedures from an internship with the Riverside County DA's Office and leadership as Director of Philanthropy for Alpha Omicron Pi. Developed customer service and operational expertise through roles at Audrey’s Cafe, the UCSD Bookstore, and currently at Lululemon.
Overview
3
3
years of professional experience
Work History
Educator
Lululemon
Palm Desert, CA
08.2024 - Current
- Completed transactions in an efficient manner while providing excellent customer service.
- Provided personalized service to build relationships with customers.
- Advised customers on the latest product features and benefits.
- Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
Department Assistant
UCSD Bookstore
San Diego
10.2023 - 08.2024
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
- Managed cash transactions with precision and accuracy, contributing to efficient checkout processes.
- Led training sessions for new employees, ensuring they were well-prepared and knowledgeable in store operations.
- Processed online orders accurately and efficiently, ensuring timely delivery.
Summer College Intern
Riverside County District Attorney's Office
Indio, CA
06.2023 - 08.2023
- Reduced attorney workload by listening to jail calls, providing footnotes on police reports, and essential pointers on legal documents.
- Supported attorney during trial proceedings by taking notes and monitoring jury reactions.
- Contributed to successful case outcomes with diligent fact-checking and attention to detail with case information.
Department Assistant
Audrey's Cafe
San Diego, CA
10.2021 - 05.2023
- Monitored inventory of departmental supplies, and replenished items to enable normal operations.
- Reviewed invoices for accuracy before submitting them for payment approval, ensuring proper allocation of funds within the department's budget constraints.
- Increased customer service success rates by quickly resolving issues.
- Trained and supervised employees on café procedures.
Education
Bachelor of Arts - Psychology With A Minor in Political Science
University of California San Diego
San Diego12.2024
Skills
- Customer Service and Engagement
- Adaptability in Adversity
- Excellent Conflict Resolution Abilities
- Training and Mentoring
- Team Management
- Proactive Decision Making
Timeline
Educator
Lululemon
08.2024 - Current
Department Assistant
UCSD Bookstore
10.2023 - 08.2024
Summer College Intern
Riverside County District Attorney's Office
06.2023 - 08.2023
Department Assistant
Audrey's Cafe
10.2021 - 05.2023
Bachelor of Arts - Psychology With A Minor in Political Science
University of California San Diego