Davina Jenkins
Rochester,NY
Summary
Forward-thinking public health professional well-versed in policy analysis and public health concerns. Knowledgeable about existing program benefits and limitations. Excellent organizational and analytical abilities.
Overview
10
10
years of professional experience
Work History
IV Intake Insurance Verification Specialist-HC
Rochester Regional Health System
06.2026 - Current
- Conducted comprehensive insurance verifications, ensuring accurate patient coverage and eligibility for services.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Data entry of patient information into Caretend/Netsmart systems.
- Processing prior authorizations for patients who's insurances/therapies requires them.
Patient Care Tech/Receptionist
WellNow Urgent Care
01.2024 - 06.2026
- Assisted in patient check-in/out procedures, collected co-pays, and scheduled appointments efficiently.
- Provided direct patient care including vitals, point of care testing, ear irrigations, splinting, assisting with pelvic exams, performing employment physicals and drug screenings.
- Maintained organized and accurate patient records, inputting data into electronic medical records system.
- Demonstrated exceptional customer service skills while answering phones, responding to inquiries, and assisting patients with any concerns.
- Faxing over appropriate documentation.
Labor and Delivery Technician/Registration Associate
Unity Hospital
09.2023 - 01.2024
- Assist with the admission and registration of patients in the labor and delivery unit, ensuring accurate and timely documentation of all necessary information
- Support nursing staff and medical team by stocking supplies, preparing rooms, and assisting with patient care as needed
- Utilize electronic health records to input and retrieve patient information, ensuring confidentiality and compliance with HIPAA regulations
- Perform OAE screenings, baths and continuous temperature monitoring.
- Transporting patients to and from the OR suites
Office Assistant
SUNY Brockport ASC
08.2021 - 05.2023
- Assisted in patient check-in/out procedures, collected co-pays, and scheduled appointments efficiently.
- Maintained organized and accurate patient records, inputting data into electronic medical records system.
- Demonstrated exceptional customer service skills while answering phones, responding to inquiries, and assisting patients with any concerns.
- Faxing over appropriate documentation
Seasonal Sales Advisor
H&M
05.2022 - 08.2022
- Promoted and sold merchandise to meet sales goals and targets
- Assisted with product restocking, organizing merchandise displays, and maintaining store cleanliness
- Processed customer transactions accurately and efficiently using cash registers and POS systems
Barista
Starbucks
09.2020 - 08.2021
- Skilled in creating high-quality espresso beverages, teas, and specialty drinks with precision and efficiency
- Exceptional customer service skills, with a friendly and welcoming demeanor to provide an enjoyable experience for every guest
- Knowledgeable about coffee and tea varieties, brewing techniques, and flavor profiles to make recommendations and answer customer inquiries
- Experienced in handling cash transactions, processing orders accurately, and multitasking in a fast-paced cafe setting
In-Store Shopper
Instacart
07.2019 - 08.2020
- Efficently navigate store aisles to locate and select items based on customer orders
- Handle multiple orders simultaneously while ensuring accuracy and quality of products chosen
- Communicate effectively with team members and management to prioritize tasks and streamline the shopping process
Carhop
Sonic
12.2018 - 03.2019
Bookseller
Barnes & Noble
10.2018 - 02.2018
- Provided excellent customer service by assisting customers with book recommendations, locating titles, and processing transactions
- Maintained a clean and organized store environment, including shelving books, restocking inventory, and arranging displays
- Utilized knowledge of literary genres and authors to create curated book displays and themed promotions
Seasonal Sales Associate
American Eagle
10.2017 - 02.2018
Cashier, Shopper's Assistant
Wegmans
06.2016 - 10.2017
Education
Bachelor of Science - Nursing
D'Youville University
Buffalo, NY12-2027
Bachelor of Science - Public Health Education
SUNY Brockport
Brockport05-2023
Skills
- CPR certification
- Patient observation
- Patient charting
- Health education techniques
- Data entry
- Teamwork and collaboration
- Clinical experience
- Insurance coverage verification
- HIPAA compliance
Timeline
IV Intake Insurance Verification Specialist-HC
Rochester Regional Health System
06.2026 - Current
Patient Care Tech/Receptionist
WellNow Urgent Care
01.2024 - 06.2026
Labor and Delivery Technician/Registration Associate
Unity Hospital
09.2023 - 01.2024
Seasonal Sales Advisor
H&M
05.2022 - 08.2022
Office Assistant
SUNY Brockport ASC
08.2021 - 05.2023
Barista
Starbucks
09.2020 - 08.2021
In-Store Shopper
Instacart
07.2019 - 08.2020
Carhop
Sonic
12.2018 - 03.2019
Bookseller
Barnes & Noble
10.2018 - 02.2018
Seasonal Sales Associate
American Eagle
10.2017 - 02.2018
Cashier, Shopper's Assistant
Wegmans
06.2016 - 10.2017
Bachelor of Science - Public Health Education
SUNY Brockport
Bachelor of Science - Nursing
D'Youville University