Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Hi, I’m
Davina Montano
Kansas City,MO
Summary
Overview
4
years of professional experience
Work History
Westlake Ace HardwareKansas City, MO
Floor Supervisor
08.2023 - Current
Job overview
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Evaluated work of [Number] floor employees to improve performance.
Ameristar CasinoKansas City, MO
Beverage server
08.2021 - 06.2022
Job overview
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Prepared hot coffee and tea according to customer requests.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Benton House of Blue SpringsBlue Springs, MO
Resident Assistant
02.2021 - 08.2021
Job overview
- Devised various programs for residents, including social, educational and recreational programs.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
Catalina Foothills High SchoolTucson, AZ
High School Diploma
05.1997
University Overview
Skills
- Assertive
- Collaborator
- Policy reinforcement
- Effective planning
- Ability to advise
- Ethical standards
- Problem-solver
- Multitasking
- Communication
- Time management
- Computer skills
Timeline
Floor Supervisor
Westlake Ace Hardware
08.2023 - Current
Beverage server
Ameristar Casino
08.2021 - 06.2022
Resident Assistant
Benton House of Blue Springs
02.2021 - 08.2021
Catalina Foothills High School
High School Diploma
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