Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Davina Sater

Detroit

Summary

Strategic and results-oriented Director of Operations with 8 years of experience at RepWorx, a manufacturer representative firm. Proven track record of leading high-performing teams, improving operational efficiency, and driving scalable business processes. Adept at aligning operations with company growth goals, managing vendor relationships, and fostering a collaborative, accountable culture across departments.

Overview

11
11
years of professional experience

Work History

Director of Operations

RepWorx
01.2017 - Current
  • Oversee all daily operations across a 20-person team, supporting manufacturer clients and sales partners.
  • Designed and implemented streamlined workflows that reduced administrative burden and improved response times to clients and vendors.
  • Managed vendor relationships across multiple product categories
  • Created and maintained key performance dashboards to track order volume, rep performance, and service metrics.
  • Built cross-functional alignment between inside sales, customer service, and manufacturer partners.
  • Defined, implemented, and revised operational policies and guidelines.
  • Monitored budget and utilized operational resources.

Restaurant Manager

Iron Horse
01.2014 - 01.2018
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

High School Diploma -

Christian Liberty
Las Vegas, NV

Skills

  • Operations Strategy & Execution
  • Team Leadership & Coaching (Team of 20)
  • Process Optimization & Automation
  • Budgeting & Cost Reduction
  • Vendor & Client Relationship Management
  • Sales Operations Support
  • CRM System Integration
  • Performance Metrics & Reporting
  • B2B Sales Support & Coordination
  • Experience with CRM and ERP systems
  • Microsoft Office Suite
  • Power BI/Tableau

Timeline

Director of Operations

RepWorx
01.2017 - Current

Restaurant Manager

Iron Horse
01.2014 - 01.2018

High School Diploma -

Christian Liberty

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