- Avid Reader
- Watching Movies and TV Shows
- Music
- Cooking
Davinah Alexander
Atlanta,GA
Summary
Knowledgeable with a strong track record of engaging customers and maintaining well-organized displays, contributing to smooth store operations. Demonstrated expertise in inventory management and effective communication with team members. A retail professional who consistently delivers excellent customer service and upholds store standards. Proven ability to assist in inventory management and enhance the shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs. A reliable and top-notch sales associate with outstanding customer service skills and a talent for building strong relationships. Dedicated to welcoming customers and providing comprehensive service. Possesses an in-depth understanding of sales strategy and merchandising techniques.
Overview
4
4
years of professional experience
Work History
Retail Associate
Wendys Fast Food
06.2024 - 11.2024
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Assisted customers by answering questions and fulfilling requests.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Guest Experience Representative
Huey Magoo's
03.2022 - 09.2022
- Took orders and helped customers with any needs throughout there experience.
- Collaborated with housekeeping staff to maintain clean, comfortable, and well-stocked rooms.
- Handled guest complaints professionally, resolving issues quickly to restore positive experiences.
- Monitored inventory levels of supplies and amenities, placing orders as needed to maintain stock levels efficiently.
- Contributed to revenue growth by upselling meal sizes, and additional services when appropriate.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Ride Operator
Six Flags, Inc.
04.2021 - 08.2021
- I was in charge of operating my rides that I was certified for through testing
- I was also in charge of helping guests around the park by giving directions as well as ride recommendations in an effort to maximize customer satisfaction.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
Education
Some college - Biology
Georgia Gwinnett College
Lawrenceville, GA05.2024
High school diploma -
Walnut Grove High School
Loganville, GA05.2023
Skills
- Guest Services
- Cashiering
- Babysitting
- Leadership
- Social listening
- Front Desk
- Classroom experience
- Classroom management
- Conflict management
- Pet care
- Animal care
- Organizational skills
- Cleaning
- Daycare
- Toddler care
- Lesson planning
- Sales
- Reliability
- Positive and engaging demeanor
- Reliability and punctuality
- Store maintenance
- Verbal and written communication
- Cleaning and sanitizing
- Approachability
- Self-directed learning
- Proactivity
- Sales proficiency
- Brand representation
- Cleanliness and hygiene
- Goal-oriented mindset
- Dependability
- Stock replenishment
- Credit card processing
- Sales floor sanitation
- Retail stock management
- Upselling strategies
- POS terminals
- Time management skills
- Customer service excellence
- Cash handling and management
- Written and verbal communication
- Cash register systems
- Cash handling expertise
- Refunds and exchanges
- POS system operations
- Guest inquiries
Interests
Timeline
Retail Associate
Wendys Fast Food
06.2024 - 11.2024
Guest Experience Representative
Huey Magoo's
03.2022 - 09.2022
Ride Operator
Six Flags, Inc.
04.2021 - 08.2021
Some college - Biology
Georgia Gwinnett College
High school diploma -
Walnut Grove High School
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