Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Davinder Kaur

New York,NY

Summary

Dedicated Customer Service Representative with expertise in resolving inquiries, enhancing patient satisfaction, and training staff. Committed to maintaining professionalism and attention to detail in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

APPI Charitable Hospital
Kartarpur , India
01.2018 - 01.2026
  • Resolved patient inquiries efficiently, enhancing overall customer satisfaction.
  • Implemented feedback systems to improve service quality and response times.
  • Trained new staff on hospital protocols and customer service best practices.
  • Collaborated with healthcare teams to ensure seamless patient experiences.

Education

Bachelor of Arts - Education Administration

Jammu University
Jammu , India
04.2012

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem solving
  • Team collaboration
  • Safety awareness
  • Attention to details
  • Professionalism

Languages

Hindi
Full Professional

Timeline

Customer Service Representative

APPI Charitable Hospital
01.2018 - 01.2026

Bachelor of Arts - Education Administration

Jammu University