Dedicated military professional with a strong foundation in effective communication and teamwork. Proven ability to work collaboratively with diverse teams while maintaining high standards in kitchen and caregiving environments. Committed to ensuring operational efficiency and client satisfaction.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Receptionist
United Medical Center
Washington, District of Columbia
09.2024 - 04.2025
Greeted patients and visitors warmly at the front desk.
Managed incoming calls and directed inquiries to appropriate departments.
Scheduled appointments and maintained accurate patient records efficiently.
Processed patient information using electronic health record systems proficiently.
Handled insurance verification processes for new and returning patients effectively.
Updated and recorded customer or client information to maintain accounts.
Performed data entry tasks into various computer systems accurately and promptly.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Maintained daily calendars, set appointments with clients and planned daily office events.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Processed payments and updated accounts to reflect balance changes.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Kitchen Staff Member
Clinkerdagger
Spokane, United States
05.2024 - 08.2024
Collaborated with kitchen staff to manage high-volume dish requests during busy shifts.
Operated commercial dishwashing machines to maintain timely cleaning cycles and support kitchen workflow.
Followed proper sanitation procedures to prevent contamination in food preparation areas.
Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
Monitored cleaning supply inventory and notified management to ensure adequate stock for kitchen operations.
Organized cutlery trays for efficient meal service, enhancing customer dining experience. with cutlery prior to serving meals to customers.
Filled out daily logs regarding temperature readings of dishwashers.
Paraprofessional
Renew Schools
New Orleans, United States
01.2023 - 04.2024
Collaborated with special education staff to implement individualized education plans effectively.
Monitored student behavior and provided positive reinforcement to encourage engagement.
Assisted in maintaining a safe and orderly classroom environment for all students.
Assisted in implementing behavior management strategies tailored to individual student needs. behavior management strategies for individual students.
Supervised small groups of students during instruction time.
Created and maintained positive relationships with students, parents, and colleagues.
Utilized effective communication strategies when interacting with diverse populations.
Evaluated student needs to provide helpful resources and support.
Caregiver
The Crossroads Group, Inc.
New Orleans, United States
04.2022 - 03.2023
Supported clients with daily living activities and personal care tasks to promote well-being and comfort.
Monitored client health and reported changes to healthcare professionals.
Implemented care plans in collaboration with family and healthcare teams.
Ensured clean and safe environment for clients, contributing to their health and safety.
Administered medications as prescribed and ensured compliance with schedules.
Documented client progress and communicated effectively with team members.
Prepared meals according to dietary requirements and assisted with feeding.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
Facilitated mobility and daily activities to enhance independence and quality of life for disabled individuals.
Admin Tech
United States Air Force
Spokane, United States
01.2017 - 03.2021
Operated advanced electronic systems for aircraft maintenance and repair.
Collaborated with team members to troubleshoot technical issues efficiently.
Documented maintenance activities in compliance with military regulations.
Assisted in developing improved processes for equipment handling and maintenance.
Reviewed technical manuals and other documents related to product operation and maintenance requirements.
Tested and calibrated instruments to ensure accuracy and reliability of data.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Postal Clerk
United States Air Force (AF)
Spokane, United States
09.2017 - 02.2019
Assisted customers with postal inquiries and service requests.
Sold stamps and packaging services to customers at the postal counter.
Processed payments and handled cash using point of sale (POS) computer system.
Sorted and distributed mail according to established protocols.
Maintained accurate records of mail transactions and deliveries.
Collaborated with team members to streamline mail processing workflows.
Operated various postal equipment, including sorting machines and scales.
Ensured compliance with security regulations for sensitive materials handling.
Ensured all USPS regulations were followed while handling confidential materials such as registered mail.
Inspected parcel wrappings before accepting them from customers to ensure they meet postal regulations.
Managed incoming and outgoing mail for military personnel and families.
Handled undeliverable mail in accordance with established procedures.
Housekeeping
Holiday Inn Express and Suites
Spokane, United States
01.2017 - 10.2018
Cleaned and sanitized guest rooms to ensure a welcoming environment.
Cleaned and maintained rooms to provide comfortable and inviting accommodations.
Applied deep-cleaning techniques to ensure high sanitation standards in targeted areas.
Ensured that all health standards were met during cleaning operations.
Inspected guest rooms after cleaning to ensure they were presentable.
Maintained cleanliness in public areas and hotel facilities.
Collaborated with team members to optimize cleaning efficiency and schedules.
Assisted in training new staff on housekeeping procedures and standards.
Rearranged beds, sofas, and small furniture to thoroughly clean baseboards and eliminate dust from difficult-to-reach areas.
Reported maintenance issues promptly to enhance guest experience.
Engaged with clients and guests to enhance their experience during daily duties.
Reported damage or theft of hotel property to management.
Sonic Carhop
Sonic Drive-In
Harvey, United States
08.2015 - 08.2016
Delivered food and beverages to customers in a timely manner.
Assisted customers with menu selections and special requests.
Handled customer payments and provided accurate change promptly.
Ensured compliance with health and safety regulations at all times.
Trained new team members on service procedures and protocols.
Completed opening, closing, and shift change tasks by following company guidelines.
Operated cash register accurately and efficiently to process customer payments.
Maintained cleanliness of customer and food preparation areas by regularly sanitizing surfaces and organizing supplies.
Education
High school diploma -
Nomma High School
Harvey, LA
05-2016
Skills
Equipment operation
Attention to detail
Emergency procedures
Customer service
Strong organizational skills
Schedule management
Equipment maintenance
Documentation
Communication strategies
Effective communication
Conflict resolution
Adaptability to change
Tactical planning
Student behavior monitoring
Certified in early childhood education
Data collection
Postal regulations
Package tracking
Confidentiality
Certification
Paraprofessional Certification, 02/01/22, Present
Driver's License
Food Handler Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Military Service
United States Air Force, United States, E-5, 07/01/17, 03/31/21