Summary

Overview

Work History

Education

Skills

Certification

Timeline

Davion Watkins

Healthcare Administration

Cornelius,OR

Summary

Healthcare administrative professional with experience in Patient Access, revenue cycle support, and regulatory compliance within high-volume clinical environments. Skilled in insurance verification, patient financial coordination, and HIPAA-compliant documentation using electronic health record systems. Known for improving workflow efficiency, reducing financial risk, and supporting cross-functional care teams. Military leadership background with a track record of accountability, process optimization, and mission-focused performance.

Overview

years of professional experience

Certifications

Work History

Patient Access Representative

Pyramid Consulting-Kaiser

Hillsboro, OR

10.2025 - Current

Verified insurance eligibility and benefits to reduce claim denials and support clean claim submission.
Collected co-payments and outstanding balances while educating patients on financial responsibility.
Maintained strict HIPAA compliance while managing high-volume patient intake and documentation.
Resolved registration discrepancies in collaboration with billing and clinical teams to prevent revenue delays.
Ensured accurate demographic and insurance data entry to improve front-end revenue cycle performance.

Patient Service Coordinator

Amedisys Home Health

Portland, OR

08.2024 - 09.2025

Coordinated patient intake, insurance authorizations, and scheduling for home health services.
Maintained 800+ electronic patient records using HomeCare HomeBase.
Verified benefits and facilitated prior authorizations to support timely reimbursement.
Improved administrative workflow efficiency through structured documentation processes.

Health Coordinator

Pioneer Human Services Inc.

12.2022 - 03.2023

Collaborated with clinical and behavioral health teams to support individualized treatment plans within a residential substance use disorder program.
Oversaw compliance with safety, documentation, and regulatory standards within a 10 patient residential substance use treatment facility, ensuring a secure and structured recovery environment.
Conducted facility audits, identified operational risks, and contributed to corrective action efforts to ensure regulatory compliance and patient safety.

Patient Registrar

WhidbeyHealth Medical Center

Coupeville, WA

11.2020 - 12.2022

Processed hospital admissions and insurance verification within MEDITECH to ensure timely patient access and accurate account creation.
Coordinated with nursing and clinical departments to facilitate efficient patient flow across emergency and inpatient units.
Assisted patients with registration documentation and demographic updates to maintain accurate medical records.
Adhered to hospital registration protocols and privacy standards in a fast-paced acute care environment.

Military Police Officer Sergeant

United States Army

Fort Leonard Wood, Missouri

03.2011 - 03.2019

Supervised and mentored 3 to 12 personnel in high-accountability operational environments, ensuring adherence to military regulations and mission readiness.
Conducted internal investigations and enforced standards to maintain organizational integrity and workplace safety.
Implemented structured training initiatives to improve team performance and operational effectiveness.
Led conflict resolution and crisis response operations under time-sensitive conditions.

Education

Associate of Arts -

Portland Community College