Jennifer St Jean
Farmington,MO
Summary
Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic. Excellent communications skills and empathetic nature. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
22
22
years of professional experience
Work History
Patient Access Representative
Anderson Medical Group
09.2023 - 04.2024
- I was responsible for the sleep study orders; running report on daily basis, getting insurance approval for each order, faxing orders and notes to Sleep Lab and contacting the patient.
- I also ordered their CPAP equipment from the DME of their choice.
- A lot of phone work with the insurance companies, DME companies and Sleep lab.
- I also assisted with Medical Records when it was needed.
Cafeteria Worker
Bond County Schools
12.2021 - 09.2023
- Part time work serving elementary students, preparing food and checking them through the lines.
Release Of Information Specialist
ANDERSON HOSPITAL
05.2014 - 10.2019
- Most recently in Health Information Management as a Release of Information specialist.
- On a regular basis, I work with attorneys, insurance companies, patients and our legal team.
- I also assist in front desk and faxes for continuation of care.
- I am also trained to assist in charging for Express Cares in the area.
Release Of Information Specialist
HEALTHPORT TECHNOLOGIES
04.2012 - 05.2014
- Released health information on a daily basis.
- Handled incoming and outgoing faxes, and incoming phone calls regarding legal/ continuation of care and took care of patient walk ins.
Unit Secretary
GATEWAY REGIONAL MEDICAL CENTER
02.2012 - 04.2012
- Unit Secretary for the behavioral units at Gateway Hospital.
- Entered doctors orders, organized and maintained charts on unit, copied and put together admission and discharge paperwork.
- Ran bloodwork and other errands.
- Worked as a sitter too, on the units.
Medical Records Clerk
KOCH HEALTH
03.2008 - 02.2012
- Maintained charts for an internal medicine doctor and ENT doctors.
- Filed and sent out correspondence.
- Checked in patients, scheduled appointments and well as entering insurance information.
Medical Records Field Technician/Clerk
CHESTNUT HEALTH SYSTEMS
07.2002 - 03.2008
- Maintained records at site and traveled off site to probation offices to file and organize charts.
- Entered daily activity logs for counselors.
- Worked with Medicaid and RIN numbers.
Education
High School Diploma -
Granite City Senior High School
Granite City, ILSkills
- Receptionist
- Organizational skills
- Medical Records
- Insurance Verification
- Hospital Experience
- Computer skills
- Data Entry
- Outlook
- Clerical experience
- Customer service
- Medical Office Experience
- Microsoft Office
- Typing
- Scheduling
- Etiquette
- Office experience
- Front desk
- Filing
- Medical receptionist
- Team player
- Customer Service Skills
- Multi-line phone systems
- Emr
- Billing
- Phone etiquette
- Hipaa
- Medical Terminology
- MS Office
- Administrative experience
- Order Entry
- Maintains strict confidentiality
- Electronic Medical Record (EMR) software
- HIPAA compliance
- Strong work ethic
- Team player with positive attitude
- Exercises good judgment
- Customer Service
- Dependable
- Multitasking and organization
- Appointment scheduling
- Phone and email etiquette
- Medical terminology
- Healthcare systems navigation
- Strong empathy
- EMR
- Problem-solving
- Team collaboration
- Friendly and outgoing
- Customer follow-up
- Electronic health records
- Data entry
- Verbal and written communication
- Policy understanding
- Records maintenance
- Appointment reminders
- Insurance authorizations
- Caring and empathetic
- Attention to detail
- Punctual and hardworking
- Administrative and office support
- Patient confidentiality and data security
- Clerical and filing support
- Document filing
- Health information Access management
- Reliability and dedication
- Document scanning
- Information management
- Teamwork
- Teamwork and collaboration
- Time management
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Effective communication
- Decision-making
- Detail-oriented
- Records accuracy
- Epic systems
- Health information systems
Personal Information
- Authorized To Work: US
- Visa Status: Authorized to work in the US for any employer
- Work Permit: Authorized to work in the US for any employer
Timeline
Patient Access Representative
Anderson Medical Group
09.2023 - 04.2024
Cafeteria Worker
Bond County Schools
12.2021 - 09.2023
Release Of Information Specialist
ANDERSON HOSPITAL
05.2014 - 10.2019
Release Of Information Specialist
HEALTHPORT TECHNOLOGIES
04.2012 - 05.2014
Unit Secretary
GATEWAY REGIONAL MEDICAL CENTER
02.2012 - 04.2012
Medical Records Clerk
KOCH HEALTH
03.2008 - 02.2012
Medical Records Field Technician/Clerk
CHESTNUT HEALTH SYSTEMS
07.2002 - 03.2008
High School Diploma -
Granite City Senior High School
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