Eileen Ramos
Bonney Lake,WA
Summary
Experienced in medical front office skills, proficient in EOB/RA reconciliation, utilizing ClaimGear (EMR), and accurately coding with CPT and ICD-9. Extensive knowledge of medical and dental terminology for effective communication with patients and colleagues. Highly skilled in using the Microsoft Office Suite with a typing speed of over 70 WPM. Experienced in various administrative tasks such as copying, faxing, scanning, and attaching documents for efficient day-to-day operations. 10 years of expertise with EPIC and NextGen EHR systems, including sales. Authorized to work in the US for any employer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient access representative
Puyallup tribal health authorities
09.2023 - 04.2025
- Assisted with patient check-ins across medical, dental, and behavioral health services.
- Managed customer inquiries in high-volume call center.
- Ensured accurate verification of insurance details.
- Accurately utilized 10-key for quick data entry tasks in financial environments.
- Entered registration details into system.
Patient Access Representative
Conifer Health Solutions
06.2023 - 09.2023
- Ensured accurate entry of demographic details for ER patients at registration.
- Executed administrative tasks related to patient intake.
- Verified insurance information for accuracy and coverage.
- Copays
Inside Sales Representative
Core and Main
04.2022 - 09.2023
- Draft bids to secure fire protection contracts.
- Managed incoming calls with professionalism.
Medical Receptionist
MultiCare Health System
07.2020 - 04.2022
- Coordinated and organized scheduling for patients.
- Variety insurance
- Reminder calls
Front Desk Receptionist
Neospine
12.2018 - 06.2020
- Check in patient, take copays, up date insurance verify insurance, updox, index, check patient out
- Schedule patients answer multiple calls.
Receptionist
Ears, Nose and Throat Associates A division of Proliance
12.2015 - 06.2018
- Check patients in, take payments, look up patients, pull files and file back.
- Use multiple phone lines, transfer calls, It a fast working environment.
- I work with 4 doctors
Education
Trade school - Billing and coding
UEI College
Tacoma, WA04.2025
Some college - medical administrative assistant
Everest College
Tacoma, WA12.2015
Skills
- Medical Scheduling
- Documentation review
- Clerical
- Customer support
- ICD-10
- Microsoft Word
- Epic
- Customer service
- EMR Systems
- Receptionist
- Organizational Skills
- Front Office
- Insurance Verification
- Scheduling
- Front Desk
- Medical Terminology
- ICD-9
- Medical Coding
- HIPAA
- Medical Receptionist
- Data Entry
- Medical Office Experience
- Microsoft Outlook
- Phone Etiquette
- Time Management
- Medical Records
- Microsoft Office
- Outlook
- Multi-line Phone Systems
- ICD Coding
- Clerical experience
- Microsoft Excel
- Inside sales
- CPT Coding
Certification
Medical Administrative Assistant
Additional Information - References
- Marquis Chase, Coworker, 253 841-8939 Ext. 2330, 512 851-7394
- Randi Grant, 541 633-5316
- Bekki Johnson, 253 973 2905
Professional Summary
Medical front office skills, EOB/ RA Reconciliation, ClaimGear (EMR), CPT and ICD-9 Coding, Medical and Dental Terminology, Microsoft Office Suite, 70+ WPM, Copying, Faxing, Scanning, and Attaching, Filing and Documenting, EPIC 10 YEARS, NextGen, EHR, Authorized to work in the US for any employer
Timeline
Patient access representative
Puyallup tribal health authorities
09.2023 - 04.2025
Patient Access Representative
Conifer Health Solutions
06.2023 - 09.2023
Inside Sales Representative
Core and Main
04.2022 - 09.2023
Medical Receptionist
MultiCare Health System
07.2020 - 04.2022
Front Desk Receptionist
Neospine
12.2018 - 06.2020
Receptionist
Ears, Nose and Throat Associates A division of Proliance
12.2015 - 06.2018
Trade school - Billing and coding
UEI College
Some college - medical administrative assistant
Everest College
Similar Profiles
Corinne BernardyCorinne Bernardy
Registered Nurse at Puyallup Tribal Health AuthorityRegistered Nurse at Puyallup Tribal Health Authority
Jordan AndersonJordan Anderson
Court Clerk III at Puyallup Tribal CourtCourt Clerk III at Puyallup Tribal Court
JAY MODIJAY MODI
Scheduler at FRASER HEALTH AUTHORITIESScheduler at FRASER HEALTH AUTHORITIES
Gary SmithGary Smith
Transportation Driver at A & A Transportation LLCTransportation Driver at A & A Transportation LLC
Edith EsquivelEdith Esquivel
Office Assistant at Elegant Landscaping LLCOffice Assistant at Elegant Landscaping LLC