DaViont Bradford
Columbus
Summary
IT professional with significant experience in troubleshooting, network administration, and system maintenance. Known for strong focus on team collaboration and consistently delivering results. Adaptive and reliable, skilled in hardware and software support, cybersecurity practices, and customer service.
Overview
6
6
years of professional experience
Work History
IT Technician
Traveling IT LLC
07.2022 - Current
- Conducted vehicle inspections regularly to ensure safety and compliance.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and cash registers.
Quality Assurance Analyst
Fabcon
Columbus, OH
07.2023 - 02.2025
- Supported development of quality assurance skills among team members.
- Engaged in regular cross-functional team meetings to review project progress.
- Reported progress, test metrics and results to project stakeholders.
- Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.
- Reduced defect rates through meticulous attention to detail during code reviews, working closely with developers to address any identified issues quickly.
- Developed and maintained comprehensive documentation, including test cases, results, and improvement recommendations, for stakeholder review.
- Led training sessions for new QA analysts, increasing departmental efficiency and knowledge sharing.
Shipping Clerk
Team One
Columbus, OH
02.2020 - 11.2021
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Education
High School Diploma -
Marion Franklin HS
Columbus, OHSkills
- Quality assurance
- Quality processes
- QA reporting
- Material testing
- Data analysis
- Mentoring and training
- Hardware and software installation
- Software configuration
- Customer service
- Teamwork and collaboration
- Punctual and reliable
- Dependable and reliable
Timeline
Quality Assurance Analyst
Fabcon
07.2023 - 02.2025
IT Technician
Traveling IT LLC
07.2022 - Current
Shipping Clerk
Team One
02.2020 - 11.2021
High School Diploma -
Marion Franklin HS