Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Davis Bilski

Gilbert,AZ

Summary

Dynamic and dedicated professional with a strong background in customer service and team management at Ruggiero's Ace Hardware. Proven ability to enhance customer satisfaction through effective communication and efficient work ethic. Skilled in building rapport and fostering team productivity, ensuring a positive experience for both customers and colleagues.

Overview

4
4
years of professional experience

Work History

Valet

Epic Valet
02.2025 - Current
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Provided punctual, polite valet services to uphold professional standards.

Team Manager

Ruggiero's Ace Hardware
04.2024 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Worked well with customers and was able to make sales for whatever they needed

Sales Associate

Ruggiero's Ace Hardware
06.2021 - 08.2023
  • Prioritized customer service and satisfaction.
  • Promoted sales and built product knowledge
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.


Education

Bachelor of Arts - Marketing And Advertising

Grand Canyon University
Phoenix, AZ
04-2025

Skills

  • Customer service and support
  • Customer communication
  • Efficient work ethic
  • Patience and composure
  • Team player mentality
  • Friendly and outgoing

Accomplishments

  • Graduated from college with my Bachelor's in 2 years at 20 years old

Timeline

Valet

Epic Valet
02.2025 - Current

Team Manager

Ruggiero's Ace Hardware
04.2024 - Current

Sales Associate

Ruggiero's Ace Hardware
06.2021 - 08.2023

Bachelor of Arts - Marketing And Advertising

Grand Canyon University

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Davis Bilski