Davis Boudreaux
Cottonwood Heights,UT
Summary
Dynamic guest service professional with a proven track record at Towne Park, excelling in team management and exceptional communication. Skilled in coaching staff and enhancing guest experiences, I effectively lead operations to ensure high-quality service and satisfaction. Committed to fostering a welcoming environment while maintaining safety and efficiency.
Overview
5
5
years of professional experience
Work History
Guest Service Captain
Towne Park
12.2023 - Current
- Coordinated guest check-in and check-out processes to enhance efficiency.
- Trained new team members and GSAs on service protocols and guest engagement strategies.
- Provided professional and personal experiences for guests with excellent service.
Bell Attendant
Kimpton Hotels & Restaurants
10.2023 - 04.2024
- Provided exceptional guest service by anticipating needs and responding promptly to requests.
- Assisted with luggage handling, ensuring timely delivery to guest rooms while maintaining safety protocols.
- Maintained cleanliness and organization of lobby areas, contributing to a welcoming environment for guests.
- Collaborated with front desk staff to accommodate group arrivals and specific requests.
Shift Supervisor
Beans And Brews
05.2021 - 10.2023
- Supervised daily operations and staff performance to ensure high-quality service, often opening and closing the store.
- Led a team to ensure expectations of company policies, procedures, and customer service standards are met.
- Monitored inventory levels and coordinated supply orders to maintain stock availability.
Education
High School Diploma -
Valley High School
West Jordan, UT05.2023
Skills
- Exceptional communication
- Team management
- Delegation and supervision
- Customer service
Timeline
Guest Service Captain
Towne Park
12.2023 - Current
Bell Attendant
Kimpton Hotels & Restaurants
10.2023 - 04.2024
Shift Supervisor
Beans And Brews
05.2021 - 10.2023
High School Diploma -
Valley High School