Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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Davis Jaglinski

Douglasville

Summary

Dynamic customer service professional with leadership experience. Proven ability in team building and critical thinking, enhancing service quality and operational efficiency. Skilled in POS system operation, consistently delivering exceptional customer experiences while training and mentoring staff to achieve excellence.

Overview

3
3
years of professional experience

Work History

CSR/Driver

Domino's Pizza
Carrollton
05.2024 - Current
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Managed multiple tasks simultaneously while providing excellent customer service experience.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Answered inbound calls, chats and emails to facilitate customer service.

Shift Leader

Dairy Queen Grill & Chill
Douglasville
11.2021 - 05.2024
  • Assisted in training new employees on shift operations.
  • Delegated tasks to employees and monitored activities and task completion.
  • Checked orders for quality and completeness.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Education

Bachelor of Arts - History, Secondary Ed.

Univeristy of West Georgia
Carrollton, GA
05-2028

High School Diploma -

Chapel Hill High School
Douglasville, GA
05-2024

Skills

  • Team building
  • Communication skills
  • Critical thinking
  • POS system operation
  • Reliability
  • Experience in leadership

Languages

French
Elementary

Affiliations

  • Participates in History Society at UWG
  • Participates in Honors and French college events during the week

References

References available upon request.

Timeline

CSR/Driver

Domino's Pizza
05.2024 - Current

Shift Leader

Dairy Queen Grill & Chill
11.2021 - 05.2024

Bachelor of Arts - History, Secondary Ed.

Univeristy of West Georgia

High School Diploma -

Chapel Hill High School