CHANDLER GAW
Nashville,TN
Summary
Results-driven Logistics Manager experienced in optimizing fleet efficiency and safety to achieve organizational objectives. Improved on-time deliveries while enhancing safety standards, contributing to annual revenue growth of 10%. Focused on maximizing resource utilization and leveraging technology to drive operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
CSR
P&S Transportation
Nashville, TN
01.2024 - Current
- Customer service representative for Chicago, Michigan and Northern Indiana region.
- Coordinated time-critical shipments by updating customers on driver tracking and route progress.
- Informed customers of daily capacity to facilitate efficient planning.
- Managing the distribution of outbound freight for flatbed customers within the region.
- Utilized technology to optimize truck routing and target nearest loads for maximum revenue.
- Negotiated rates on the freight spot market to secure competitive pricing.
Trainee Driver Manager
P&S Transportation
Nashville, TN
02.2021 - 01.2024
- Trained new flatbed drivers after initial 2-to3-week classroom with hands-on training in the field.
- Verified that all drivers received training required for program graduation.
- Managed over the road drivers post-graduation from Flat Bed 101 Training Program, ensuring adherence to safety and operational standards.
- Introduced new trainee drivers to the flatbed industry through the lens of operations.
- Reviewed safety protocols and different freight lanes available throughout the company.
- Trained new drivers on company policies within the operational capacity.
- Set the expectation of the driver's duty to operate safely and efficiently.
- Reviewed securement photos from each driver to verify compliance with safety regulations and quality standards.
- Ensured the driver is securing each load properly, follows DOT, and company safety regulations.
- Monitored weekly revenue for each truck in Nashville, TN training fleet to evaluate financial performance and driver efficiency.
- Trained drivers on which parts of the country to run their trucks to be most profitable.
- Gave upper management reports on each driver and their development on the trainee fleet.
- Conducted Monthly safety/ operations reviews with each driver to ensure they were on track to graduate the FB101 program.
Driver Manager
P&S Transportation
Nashville, TN
12.2018 - 02.2021
- Managed a fleet of over the road flatbed drivers across the lower 48 of the United States.
- Ensured timely and efficient pickup and delivery of freight while prioritizing safety for every load.
- Dispatched a fleet of experienced flatbed drivers to optimize workflow, driver needs, and safety above all else.
- Monitored preventative maintenance schedule to minimize downtime and enhance profitability of each truck.
- Updated truck information to comply with DOT regulations, including registration, insurance, and permits.
- Ensured all Safety information was up to date for each driver such as DOT physicals, drug screens, and safety reviews.
- Communicated with drivers on relevant insurance information and company benefits.
- Reviewed fleet loads and driver pay to ensure accurate and timely compensation for services rendered.
- Utilized Power BI reporting system to identify any unbilled orders to ensure drivers are paid in a timely manner.
- Solved any payroll issues if a driver discovered a discrepancy on their weekly settlement.
Industrial Solutions Consultant
Toyota Material Handling Mid-South
Nashville, TN
10.2017 - 11.2018
- Provided material handling solutions for clients in Middle Tennessee, enhancing operational capabilities.
- Scheduled in-depth meetings and consulted with clients to review their applications and pinpoint needs for equipment.
- Generated detailed estimates for equipment that best suits the client's objectives.
- Worked with clients to spot inefficiencies within their operations to improve safety and lower operational costs.
- Cultivated strong client relationships to enhance trust and communication, focusing on efficiency and safety in operations.
- Provided safety evaluations to ensure equipment and facilities are up to date for OSHA requirements.
- Offered forklift safety training for clients on site at their facility for operators.
- Implemented technology-driven solutions to deliver actionable feedback on operations for management.
- Built relationships through trust and integrity.
Education
Bachelor of Science - Business Administration- Marketing
Tennessee Tech University
Cookeville, TNSkills
- Microsoft office suite
- Mcleod Software
- SAP
- PowerBI
- Team Building
- Dynamic Problem Solving
- Relationship Building
- Negotiation
- Procurement
- Safety First Mind-set
- Conflict Resolution
- Detail Oriented
- Operational efficiency
- Freight negotiation
- Training facilitation
- Safety compliance
- Route optimization
- Customer relationship management
- Regulatory adherence
- Fleet management
- Performance tracking
- Problem solving
- Attention to detail
- Effective communication
- Team leadership
- Relationship building
- Technology integration
- Protocol adherence
- Effective decision making
- Strategic planning
- Teamwork and collaboration
Professional Highlights
- Driving Area Revenue Growth: Achieving an average of 1.1M in gross zone revenue per month, while improving on time delivery.
- Training Accomplishments: One of the first Driver Managers to be promoted to Trainee Driver Manager status that had a direct impact on growing the number of qualified safe drivers within P&S Transportation.
- Trainee Driver Manager Blueprint: Chosen to be a part of a team to create an SOP to lead the next generation of trainee driver Managers to success in their future roles.
Timeline
CSR
P&S Transportation
01.2024 - Current
Trainee Driver Manager
P&S Transportation
02.2021 - 01.2024
Driver Manager
P&S Transportation
12.2018 - 02.2021
Industrial Solutions Consultant
Toyota Material Handling Mid-South
10.2017 - 11.2018
Bachelor of Science - Business Administration- Marketing
Tennessee Tech University