Davis Wanjugu
Kansas City
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
10
10
years of professional experience
Work History
Team Lead
CVS Distribution Center
07.2023 - Current
- Planning daily work schedule
- Training personnel
- Balancing different sectors of the department
- Collaborated with other departments to address customer needs holistically and provide comprehensive solutions
- Optimized staffing schedules to ensure adequate coverage during peak periods without sacrificing employee work-life balance
- Facilitated regular meetings to discuss ongoing challenges, share successes, and foster teamwork among staff members
- Coached employees through day-to-day work and complex problems
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed
- Supervised team members to confirm compliance with set procedures and quality requirements
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Established open and professional relationships with team members to achieve quick resolutions for various issues
- Worked with team to identify areas of improvement and devised solutions based on findings
- Built strong relationships with customers through positive attitude and attentive response
- Managed conflict resolution among team members, fostering a positive and collaborative work environment
- Team Management
- Task Delegation
- Feedback Delivery
- Teamwork and Collaboration
- Problem solving
- Training
Team Leader
Cenex Gas Station
12.2014 - 03.2020
Education
Accounting
Donnelly College
Kansas City, KSDiploma -
Chinga Boys High School
Kenya12.2008
Skills
- Planning daily work schedule
- Training personnel
- Balancing different sectors of the department
- Team Management
- Task Delegation
- Feedback Delivery
Languages
English
Full Professional
Swahili
Full Professional
Sign language
Limited Working
Timeline
Team Lead
CVS Distribution Center
07.2023 - Current
Team Leader
Cenex Gas Station
12.2014 - 03.2020
Accounting
Donnelly College
Diploma -
Chinga Boys High School
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