Davisha Kaye Kimbell
Humble,United States
Overview
17
17
years of professional experience
Work History
Management Program Analyst (Workforce Management)
U.S. Customs and Border Protection (CBP)
Houston, Texas
08.2026 - Current
- Perform employee relations and human resources analysis supporting a workforce of 1,500+ employees across a multi-state region.
- Conduct detailed documentation review, data analysis, and reporting to identify workforce trends and support leadership decision-making.
- Collaborate with Labor & Employee Relations (LER), EEO, and legal counsel to address employee issues while ensuring compliance with laws, policies, and collective bargaining agreements.
- Support case management processes by tracking personnel actions, reviewing records, and ensuring timely resolution of staffing and employee-related concerns.
- Maintain and monitor sensitive personnel systems and records, ensuring confidentiality and adherence to procedural requirements.
- Advise leadership on personnel program changes, policy interpretation, and workforce management issues.
- Coordinate with HR stakeholders to resolve recruitment, staffing, and processing issues, ensuring accurate documentation and compliance.
- Identify and assess workforce issues impacting operations and recommend solutions to improve efficiency and effectiveness.
- Serve as liaison between leadership and multiple stakeholders, fostering a collaborative and inclusive work environment.
Mission Support Specialist
U.S. Customs and Border Protection (CBP)
Houston, Texas
01.2023 - 08.2026
- Managed employee relations matters as Local Injury Compensation Coordinator, guiding employees and supervisors through workplace injury cases under FECA.
- Conducted intake, documentation, tracking, and resolution of employee cases, ensuring compliance with Department of Labor requirements.
- Maintained confidential case files and ensured accuracy and completeness of all documentation in ECOMP and internal systems.
- Collaborated with supervisors, employees, and external agencies to resolve issues and support timely case outcomes.
- Gathered and analyzed information from multiple sources to support fact-based decision-making and case resolution.
- Identified and addressed issues impacting employee cases, including leave, return-to-work, and duty status.
- Built strong working relationships across teams to foster trust and support effective communication.
- Utilized systems (EL360, fleet, procurement tools) to track, document, and report operational and personnel data.
Seized Property Specialist
U.S. Customs and Border Protection (CBP)
Houston, Texas
09.2020 - 01.2023
- Conducted detailed reviews of documentation, records, and case files to ensure compliance with federal regulations and internal policies.
- Performed fact-finding and data analysis related to seized property cases, ensuring accuracy and completeness of records.
- Collaborated with internal and external stakeholders (CBP leadership, law enforcement agencies, legal counsel) to resolve complex issues.
- Maintained strict confidentiality and chain-of-custody integrity in handling sensitive information and evidence.
- Identified discrepancies and proactively resolved issues impacting case processing and compliance.
- Generated reports and provided insights to leadership to support operational decisions.
Staff Assistant
U.S. Customs and Border Protection (CBP)
Houston, Texas
03.2016 - 09.2020
- Supported senior leadership by researching, compiling, and analyzing information for reports, briefings, and decision-making.
- Reviewed and prepared official correspondence, ensuring clarity, accuracy, and compliance with policy.
- Tracked and monitored employee-related actions, performance management, and HR processes.
- Maintained confidential and sensitive information, including employee relations matters and management inquiries.
- Coordinated across departments to resolve issues and ensure timely completion of projects and personnel actions.
- Built relationships with stakeholders across all levels to support communication and organizational effectiveness.
Human Resources Supervisor
U.S. Army (Active Duty)
Ft. Hood, TX
04.2014 - 02.2016
- Supervised HR operations supporting 2,800 personnel across multiple installations.
- Managed and reviewed personnel actions, complaints, and employee concerns, ensuring compliance with policies and regulations.
- Conducted fact-finding and issue resolution, addressing complex personnel matters and escalating concerns.
- Provided guidance to employees and leadership on HR policies, procedures, and conflict resolution.
- Fostered a collaborative and inclusive work environment, building trust across diverse teams.
- Monitored performance and implemented improvements to enhance organizational effectiveness.
Executive Administrative Assistant
U.S. Army (Active Duty)
Kuwait
02.2013 - 04.2014
- Supported senior leadership by conducting research, gathering data, and preparing reports and briefings.
- Processed and reviewed high volumes of personnel actions with attention to detail and accuracy.
- Maintained confidentiality while handling sensitive organizational information.
Automated Logistical Specialist
U.S. Army (Active Duty)
Ft. Eustis, VA
12.2009 - 02.2013
- Maintained accurate records and conducted data tracking, reconciliation, and reporting.
- Collaborated across teams to resolve discrepancies and ensure operational efficiency.
Education
High School Diploma -
Gaithersburg High School
Gaithersburg, MD06.2009
Bachelor’s degree -
College
Skills
- Organizational development
- Documentation Review & Data Analysis
- Attention to detail
- Confidentiality & Procedural Integrity
- Case Management (Intake, Documentation, Tracking, Resolution)
- Conflict Resolution & Issue Assessment
- Stakeholder Collaboration & Communication
- Policy Interpretation & Compliance
- HR Systems & Reporting (ECOMP, EL360, USA Staffing, etc)
- Multitasking Abilities
Timeline
Management Program Analyst (Workforce Management)
U.S. Customs and Border Protection (CBP)
08.2026 - Current
Mission Support Specialist
U.S. Customs and Border Protection (CBP)
01.2023 - 08.2026
Seized Property Specialist
U.S. Customs and Border Protection (CBP)
09.2020 - 01.2023
Staff Assistant
U.S. Customs and Border Protection (CBP)
03.2016 - 09.2020
Human Resources Supervisor
U.S. Army (Active Duty)
04.2014 - 02.2016
Executive Administrative Assistant
U.S. Army (Active Duty)
02.2013 - 04.2014
Automated Logistical Specialist
U.S. Army (Active Duty)
12.2009 - 02.2013
High School Diploma -
Gaithersburg High School
Bachelor’s degree -
College
ADDITIONAL INFORMATION
- Legally authorized to work in the United States without sponsorship
- Available for up to 15% travel
- Reliable attendance and strong organizational skills