Davita Brown
Washington
Summary
Achieved timely and high-quality completion of administrative tasks through expert support in federal government operations. Enhanced data research and statistical analysis processes, leading to improved database management. Recognized for exceptional organizational planning and project management capabilities.
Overview
21
21
years of professional experience
Work History
Security Officer
DBHDS
08.2025 - Current
- Patrolling the institute's grounds and buildings to ensure all areas are secure.
- Controlling access for all visitors, contractors, and staff to prevent unauthorized entry into the facility or restricted areas.
- Responding to alarms, distress calls, and emergency codes related to security incidents, medical issues, and other facility emergencies.
- Enforcing hospital policies and procedures with professionalism and care, particularly regarding visitation and prohibited items.
- Monitoring video surveillance to identify suspicious activity or potential risks to patient and staff safety.
- De-escalating conflicts and managing disruptive or aggressive individuals to resolve tense situations peacefully whenever possible.
- Documenting incidents by writing accurate and detailed reports for security incidents, observations, and policy violations.
- Collaborating with clinical staff to manage sensitive situations, which may involve safely restraining patients when necessary.
- Assisting staff and visitors by providing escorts and directions and addressing any safety concerns.
- Reporting and addressing safety issues, such as potential hazards or vulnerabilities, to ensure a secure environment.
- Northern Virginia Mental Health Institute, 3303 Gallows Road, Falls Church, VA 22042
Visitor Management Specialist (Contractor)
gTangible Corporation/U.S. Department of Homeland Security/Federal Protective Services
11.2021 - Current
- Ensures visitors are accurately vetted through the Visitor Management System (VMS) prior to assigning a visitor badge for granting of entrance to the facility.
- Ensures visitor identification cards issued are in compliance with the guidelines of Real ID Act and are authentically issued for visitors who are not issued a Common Access Card (CAC) or Personal Identity Verification (PIV) card.
- Crosschecks approvals in the VMS and/or with the Security Office for clearance prior to issuing parking passes to visitors to the St. Elizabeth Campus, which is classified as a Level 5 facility.
- Manages and conducts clearances for a high volume of visitors and temporary parking requests at the Welcome Center and entry gates to ensure the safeguarding of departmental personnel.
- Evaluates and grants parking access to visitors, ranging from FedEx drivers, United Parcel Service drivers, contractors, and employee family members.
- Follows all protocol and guidance provided by Federal Protective Services (FPS) pertaining to large events and ceremonies specific to the St. Elizabeth’s campus.
- Manages the department’s annual wreath ceremonies, retirement celebrations and large capacity meetings (consisting of up to 100+ participants and speakers) ensuring a secure event, offering a seamless and efficient process for the attendees.
- Facilitates the management and issuance of visitor passes to members of the Presidential Transition Team.
- Upholds the regulations and ensures the safety and security of personnel, visitors, and facilities at all times.
- Coordinates directly with FPS technical representatives to ensure visitor requests to access campus are processed in a manner that collectively meets the Agencies (Coast Guard/Secretary/FPS) operational needs.
- Addresses non-routine visitor requests, and/or alert the security offices to any visitor emergency needs that affect the life or safety of others or present a threat to the government facility or property.
- Triage, troubleshoot and assist parking pass requestors and visitors with resolving any questions and aiding with completing the process or clarifying instructions.
- Answers telephones and electronic emails relating to the visitor management responsibilities and processes.
- Serves as the first point of contact and essential player in ensuring the stakeholder and customer experience are a representative of the department.
- 2800 Eisenhower Avenue, Suite 104, Alexandria, VA 22314
Secretary
U.S. Department of Justice
09.2004 - 09.2025
- Serve as back-up training coordinator and supervisory administrator specialist.
- Answer and screen phone calls, route messages, and escort visitors.
- Draft and compose correspondence, reports, memoranda, and legal documents for Freedom of Information Act departmental attorneys.
- Sort and distribute mail, classified packages, and documents to the appropriate staff. Fax, copy, file, and archive documents.
- Perform data entry data retrieval and maintain files in EFOIA portal database, tracking all incoming Freedom of Information Act appeal and requests.
- Maintain proper repair of office equipment and devices.
- Review annual all federal agency departmental reports for accuracy.
- Contact other government agencies for status on Freedom of Information Act appeals and requests.
- Arrange for driver to pick-up and drop off Director and/or Chief of Staff of the Office.
- Proofread and review appeals prior to approval by senior staff member.
- Review incoming Freedom of Information Act/Privacy Act requests, and answer appeals that come in through EFOIA system.
- Administrative Unit, Office of Information Policy, 1425 New York Avenue NW, Washington, DC 20530
Security Officer
DTM Corporation
11.2006 - 01.2009
- Patrolled premises regularly to maintain order and establish presence, which may include exposure to inclement weather and unpredictable crisis situations.
- Monitored and authorized entrance of vehicles or people in the property.
- Secured all exits, doors, and windows after end of operations.
- Investigated people for suspicious activity or possessions.
- Responded to alarms by investigating and assessing the situation.
- Aided people in need.
- Submitted reports of daily surveillance activity and important occurrences.
- Provided “Security with a smile” to ensure security is friendly and approachable.
- 1320 Fenwick Lane, No. 700, Silver Spring, MD 20910
Information Assistant
U.S. Department of Justice
06.2006 - 09.2006
- Answered and screened phone calls, route messages, and escort visitors.
- Drafted and composed correspondence, reports, memoranda, and legal documents for Freedom of Information Act departmental attorneys.
- Sorted and distributed mail, classified packages, and documents to the appropriate staff.
- Faxed, copied, filed, and archived documents.
- Sort and distribute mail, and documents to the appropriate staff.
- Performed data entry, data retrieval and maintain files in EFOIA portal database, tracking all incoming Freedom of Information Act appeal and requests.
- Maintained proper repair of office equipment and devices.
- Reviewed annual all federal agency departmental reports for accuracy.
- Arranged appropriate setup for meetings and conferences daily.
- Contacted other government agencies for status on Freedom of Information Act appeals and requests.
- Arranged for driver to pick-up and drop off Director and/or Chief of Staff of the Office.
- Handled and safeguarded "Classified" packages. Proofread appeals prior to approval by senior staff member.
- Reviewed incoming Freedom of Information Act/Privacy Act requests, and answer appeals that come in through EFOIA system.
- Aids, as needed, with special projects.
- Administrative Unit, Criminal Division, 1301 New York Avenue NW, Washington DC 20005
Education
Criminal Justice
Prince Georges Community College and Southeastern University
Skills
- Achieved efficient document creation and reporting through Microsoft Word Streamlined data management processes with Microsoft Excel and Microsoft Access Enhanced team communication and presentations using Microsoft Outlook and Microsoft PowerPoint Optimized information retrieval with Privasoft AccessPro Improved FOIA request handling through FOIAonline and FOIA Star Strengthened data access protocols with NCIC and SAFE systems Advanced information management capabilities through ISMIS
Timeline
Security Officer
DBHDS
08.2025 - Current
Visitor Management Specialist (Contractor)
gTangible Corporation/U.S. Department of Homeland Security/Federal Protective Services
11.2021 - Current
Security Officer
DTM Corporation
11.2006 - 01.2009
Information Assistant
U.S. Department of Justice
06.2006 - 09.2006
Secretary
U.S. Department of Justice
09.2004 - 09.2025
Criminal Justice
Prince Georges Community College and Southeastern University