I am a hardworking and highly driven Senior Gastroenterology Technician with 17 years of experience working in fast-paced clinical setting. I am experienced and extremely knowledgeable of various complex endoscopic procedures with success in anticipating patients' and physicians' needs when setting up for and during procedures. I am prepared to bring confidence, leadership and expertise to your growing team.
Overview
15
15
years of professional experience
Work History
Senior Gastroenterology Technician
Childrens Hospital of Philadelphia
05.2024 - Current
Contributed to accurate diagnoses by collecting high-quality samples during endoscopic procedures for further analysis.
Optimized inventory management processes, reducing waste while maintaining adequate stock levels of essential medical supplies and equipment required for gastroenterology procedures.
Promoted a positive work culture within the department through active participation in team meetings, offering constructive feedback on challenging cases, and celebrating collective achievements together.
Elevated patient satisfaction ratings by consistently demonstrating empathy, active listening, and professionalism throughout each interaction.
Contributed to overall clinic success by actively participating in quality improvement initiatives aimed at enhancing the patient experience and streamlining internal processes within the gastroenterology department.
Ensured patient safety during procedures by meticulously monitoring vital signs and promptly addressing any issues that arose.
Reduced patient anxiety during procedures by employing calming techniques and maintaining clear communication throughout each examination.
Enhanced procedure efficiency by preparing and organizing all necessary equipment and supplies for gastroenterology examinations.
Supported physician colleagues during advanced diagnostic or therapeutic interventions, using technical expertise to facilitate successful outcomes for patients undergoing complex gastrointestinal treatments.
Endoscopy Technician
St. Mary Medical Center
09.2023 - Current
Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
Supported physicians and nursing staff during procedures.
Set up endoscopy suites with equipment and supplies needed for procedures.
Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
Transferred scopes to appropriate department for repairs and maintenance.
Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
Lead MIT Technician
Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center
09.2022 - 09.2023
Collaborated with multidisciplinary teams to develop comprehensive treatment plans, ensuring optimal patient care.
Provided empathetic support to patients'' families during difficult times, demonstrating excellent bedside manner skills.
Improved patient outcomes by providing thorough GI assessments and delivering high-quality care.
Optimized departmental workflow through diligent inventory management, ensuring necessary supplies were always available.
Maintained safe working environments by adhering to strict infection control policies and procedures.
Coordinated scheduling for both routine and emergency GI procedures, optimizing resource utilization within the department.
Assisted in the diagnosis of gastrointestinal disorders through accurate collection and processing of biopsy specimens.
Safeguarded patient privacy by diligently adhering to HIPAA regulations throughout all aspects of care provision.
Supported physicians during complex procedures, anticipating needs and assisting with critical tasks.
Mentored new technicians joining the team, fostering an environment conducive to learning and professional growth.
Advanced team collaboration by sharing valuable insights from experience as a GI technician at regular staff meetings.
Streamlined documentation processes, improving overall accuracy and accessibility of patient records.
Developed strong rapport with patients, easing anxieties surrounding invasive GI procedures.
Increased efficiency in endoscopy unit operations by organizing equipment and maintaining sterilization protocols.
Established trust among colleagues through consistent adherence to high standards of performance in all assigned tasks.
Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
Supported physicians and nursing staff during procedures.
Set up endoscopy suites with equipment and supplies needed for procedures.
Transferred scopes to appropriate department for repairs and maintenance.
Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
Checked inventory levels and placed supply orders.
Participated in continued education initiatives, keeping current on best practices in gastroenterology care delivery.
GI Technician
Temple Hospital
11.2014 - 09.2022
Provided empathetic support to patients'' families during difficult times, demonstrating excellent bedside manner skills.
Participated in continued education initiatives, keeping current on best practices in gastroenterology care delivery.
Increased efficiency in endoscopy unit operations by organizing equipment and maintaining sterilization protocols.
Assisted in the diagnosis of gastrointestinal disorders through accurate collection and processing of biopsy specimens.
Mentored new technicians joining the team, fostering an environment conducive to learning and professional growth.
Safeguarded patient privacy by diligently adhering to HIPAA regulations throughout all aspects of care provision.
Optimized departmental workflow through diligent inventory management, ensuring necessary supplies were always available.
Advanced team collaboration by sharing valuable insights from experience as a GI technician at regular staff meetings.
Contributed to the improvement of patient satisfaction scores by consistently providing a compassionate and professional care experience.
Supported physicians during complex procedures, anticipating needs and assisting with critical tasks.
Maintained safe working environments by adhering to strict infection control policies and procedures.
Supported physicians and nursing staff during procedures.
Set up endoscopy suites with equipment and supplies needed for procedures.
Transferred scopes to appropriate department for repairs and maintenance.
Endoscopy Technician
Methodist Hospital
09.2009 - 11.2014
Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
Set up endoscopy suites with equipment and supplies needed for procedures.
Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
Transferred scopes to appropriate department for repairs and maintenance.
Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
Supported physicians and nursing staff during procedures.
Streamlined workflow within the endoscopy unit by effectively coordinating room schedules and ensuring prompt turnaround times between procedures.
Education
MBA - Orginizational Management
Eastern University
Saint Davids, PA
08.2025
Bachelor of Arts Majoring in Liberal Studies -
Temple University
08.2021
Surgical Technician Diploma -
STAR Technical Institute
05.2007
Skills
Communication abilities
Patient Care
Collaboration
Organization
Leadership
Problem Solving
Adaptability
Time Management
Active Listening
Timeline
Senior Gastroenterology Technician
Childrens Hospital of Philadelphia
05.2024 - Current
Endoscopy Technician
St. Mary Medical Center
09.2023 - Current
Lead MIT Technician
Corporal Michael J. Crescenz Department of Veterans Affairs Medical Center