Davon David
Clinton,MD
Summary
Hard working individual with 5+ years of work experience and a proven knowledge of customer satisfaction, customer service, and customer communication. Aiming to leverage my abilities to successfully fill the role at any organization. Consistently praised as focused, determined, and reliable by management and colleagues. Demonstrates to be dependable and detail oriented to meet the needs and expectations of all day-to-day operations
Overview
4
4
years of professional experience
Work History
Server
The Cheesecake Factory
Towson, MD
08.2023 - Current
- Provided exceptional customer service by seating guests at tables, directing them to waiting areas, and ensuring a pleasant dining experience.
- Maintained cleanliness and sanitation standards by regularly cleaning and sanitizing work areas and equipment, contributing to a safe and hygienic environment.
- Handled financial transactions with accuracy and efficiency, issuing bills and accepting payments from customers.
- Demonstrated strong multitasking abilities by taking guest orders and efficiently serving a variety of food and beverages, ensuring timely and accurate service.
Seasonal Associate
Amazon
Baltimore, MD
11.2023 - 02.2024
- Conducted quality checks on packages to ensure accurate labeling and proper packaging, contributing to overall customer satisfaction.
- Utilized scanning devices and technology to track and locate packages, ensuring efficient and error-free processing.
- Demonstrated adaptability by quickly adjusting to changes in work assignments and priorities, maintaining productivity during peak periods.
- Collaborated with team members to meet daily production goals and uphold high standards of productivity, fostering a positive and cooperative work environment.
Attractions Attendant
Laugh Out Loud Stations
Greenbelt, MD
11.2019 - 03.2021
- Ensured the safety of riders by verifying that they met the requirements to ride attractions safely, minimizing potential risks.
- Secured riders safely onto attractions, adhering to established safety procedures and protocols.
- Enforced all safety regulations rigorously, staying updated with safety rules and procedures to maintain a safe environment for both guests and staff.
- Effectively communicated safety procedures to riders, ensuring their understanding and compliance to prevent accidents or injuries.
Education
Bachelor of Science - Computer Science
Morgan State University
Baltimore, MD05-2026
High School Diploma -
Eleanor Roosevelt High School
Greenbelt, MD06-2022
Skills
- Java
- Python
- C
- Microsoft Office
- Unity
- Time Management
- Teamwork Capability
- Leadership Abilities
Affiliations
The Washington Center Accelorator Program, 04/2024
Participated in a comprehensive cybersecurity accelerator program focused on developing practical skills in areas such as network security, cryptography, threat detection, and incident response. Engaged in hands-on projects, workshops, and seminars facilitated by industry experts to enhance understanding and proficiency in cybersecurity concepts and practices.
Timeline
Seasonal Associate
Amazon
11.2023 - 02.2024
Server
The Cheesecake Factory
08.2023 - Current
Attractions Attendant
Laugh Out Loud Stations
11.2019 - 03.2021
Bachelor of Science - Computer Science
Morgan State University
High School Diploma -
Eleanor Roosevelt High School
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