Davon Gaitor
Brooklyn,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Pro Accounts Sales Assoicate
Home Depot
Maspeth, NY
02.2022 - Current
- Worked effectively in fast-paced environments.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Processed customer orders and inquiries via phone, email and, in-person communication to foster top-quality service delivery.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
Customer Service Representative
Home Depot
Maspeth, NY
09.2020 - 02.2022
- Determined charges for services requested, collect deposits or payments, or arrange for billing
- Worked with customer by telephone or in person to provide information about products and services, take or enter orders and cancel accounts
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Education
High School Diploma -
Progress High School
Brooklyn, NY06.2016
Skills
- Comfortable reading inventory reports and other spreadsheets
- Reliable and dedicated employee
- Excellent communication skills
- Responsible employee who stays on top of his duties
- Experienced in unloading trucks and checking product into inventory
- Problem Resolution
- Customer Relations
Timeline
Pro Accounts Sales Assoicate
Home Depot
02.2022 - Current
Customer Service Representative
Home Depot
09.2020 - 02.2022
High School Diploma -
Progress High School