Davonna Heard
Texarkana
Summary
Dedicated and motivated individual with an associate's degree and currently pursuing a bachelor's degree in Social Work at the University of Phoenix in Arizona. Expected to graduate in December 2025. Temporary gap in recent work experience due to prioritizing higher education.
Overview
10
10
years of professional experience
Work History
Health Care Specialist
Lincare
08.2020 - 01.2021
- Delivered comprehensive healthcare services.
- Scheduled and processed food requests efficiently.
- Resolved customer inquiries to ensure seamless food delivery service.
Customer Service Representative
Roundstone Professional Services Group
05.2017 - 08.2020
- Optimized customer engagement.
- Facilitated communication between applicants and financial institutions.
- Streamlined QA methodologies to ensure superior outcomes.
Assembly Line Worker
SternoCandleLamp
03.2015 - 05.2017
- Operated assembly line machinery in a fast-paced environment.
- Managed workflow and ensured tasks were completed on time.
Packer/Inspector
Pilgrim's pride
09.2013 - 03.2015
- Maintain consistent quality in packing process.
- Directed daily operations of the over wrap department.
Caregiver
Henry's Child Development Center
12.2010 - 09.2013
- Provided comprehensive care for infants up to 12 months.
- Supervised daily activities for toddlers and preschoolers.
- Facilitated orderly boarding and departure of students during designated times.
Education
Associate's degree - Behavioral Science
Texarkana College
Texarkana, TX05.2023
Some College - Drug And Alcohol Abuse Counseling
Texarkana College
Texarkana, TX05.2011
Skills
- Medical office experience
- Underwriting
- Loan origination
- Cold calling
- Individual and group counseling
- Office experience
- Quality assurance
- Loan officer experience
Timeline
Health Care Specialist
Lincare
08.2020 - 01.2021
Customer Service Representative
Roundstone Professional Services Group
05.2017 - 08.2020
Assembly Line Worker
SternoCandleLamp
03.2015 - 05.2017
Packer/Inspector
Pilgrim's pride
09.2013 - 03.2015
Caregiver
Henry's Child Development Center
12.2010 - 09.2013
Associate's degree - Behavioral Science
Texarkana College
Some College - Drug And Alcohol Abuse Counseling
Texarkana College
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