Davonna Sandifer
Chicago,IL
Summary
Experienced Assistant Team Lead with a background in managing, directing and motivating team members to achieve optimal performance levels. Strong skills in coordination, delegation and conflict resolution, coupled with the ability to work under pressure and make decisions. Significant contributions include driving team productivity and improving processes while fostering positive work environments.
Overview
2019
2019
years of professional experience
Work History
Assistant Team Lead for Starbucks
Target
Chicago, Illinois
- 08.2018
- Training new team members
- Order and verify supplies for operation
- Ensuring everyone is up to date with their online training
- Assigning daily roles and cleaning tasks
- Assisting the team/guests with any issues or questions
Salesfloor Ambassador
Target
Chicago, Illinois
- 05.2017
- Assisting customers with daily changes in merchandise location
- Greeting guests and assisting with any questions regarding the remodel
Point of Sale Associate
Target
Chicago, Illinois
- 03.2016
- Over one thousand transactions
- Responsible for maintaining correct cash drawer amounts
- Greeting guests
- Signing up new members for Target RedCard and Target App
Customer Service Assistant
Target
Chicago, Illinois
- 03.2016
- Assisting the team/guests with any issues or questions
- Over one thousand satisfied customer returns
- Organization of storewide re-shop items
Education
Bachelor Degree - Accountancy
Loyola University of Chicago-Quinlan School of Business
Chicago, Illinois06-2026
Associate Degree - Arts
City Colleges of Chicago- Wilbur Wright College
Chicago, Illinois06.2022
Skills
- Employee Development
- Quality Improvement
- Motivational Techniques
- Team Supervision
- Work Planning
- Coaching
- Shift Scheduling
- Complaint resolution
- Team motivation
- Staff Training
- Teamwork and Collaboration
- Issue Resolution
- Staff education and training
- Problem-Solving
Timeline
Assistant Team Lead for Starbucks
Target
- 08.2018
Salesfloor Ambassador
Target
- 05.2017
Point of Sale Associate
Target
- 03.2016
Customer Service Assistant
Target
- 03.2016
Bachelor Degree - Accountancy
Loyola University of Chicago-Quinlan School of Business
Associate Degree - Arts
City Colleges of Chicago- Wilbur Wright College
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