DaVonna Walker

• Prepared bank deposits and handled business sales, returns and transaction reports.
• Consulted with customers to assess needs and propose optimal solutions.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Trained and motivated employees to perform daily business functions.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Reviewed documents for FNMA/FHA/CNV/USDA/VA loans
• Identified problem areas within loan portfolio, analyzed risks and suggested appropriate solutions.
• Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
• Ensure docs-out files are properly evaluated with the QC checklist
• Ensure data integrity and file analysis for underwriter review
• Interaction with brokers to ensure documentation is complete and/or the ability to use the docs
• LOS to verify borrower information
• Prepare other documentation in the loan package such as verification of deposits, bank statements, Verification of Mortgage/Rents, Credit Supplements and Utility bills
• Correspondence with Underwriters and Jr Underwriters to complete tasks to ensure
• Company’s overall customer service and maintain loan quality
• Remain current and compliant with company processes, procedures and requirements
• Reviewed and prepared LE’s and Initial Disclosures
• Provide cross training to manager and peers to ensure continuity in the case of an unplanned absence or other work interruption

Temp to Perm Position

Hired perm by Pacific Union Financial

• Recovco supports the internal stakeholders mainly in the Underwriting and Funding departments by striving to exceed standards with data accuracy, proper loan representation and adherence to company lending standards
• Engages internal loan origination systems to balance loan file integrity in both a soft and hard form
• Maintained strict confidentiality of bank records and client information.
• Collaborated with other departments to promptly process loan applications.
• Submitted loan applications to underwriter for verification and recommendations.
• Examined customer loan applications for loan approvals and denials.
• Applies company Quality Control standards and checks to all probable to fund loan files.

• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Reviewed and processed mortgage documents to ensure all loans correspond with information uploaded to an access database
• Effective in stressful situations on large file pulls for clients that have sold loans to another company
• Maintained efficient office procedures, record-keeping, by effectively pulling files according to the term digit and last name
• Processed filing batches in a timely manner
• Outsourced with brokers and Loan Officers to efficiently move loans from one queue to the other.
• Evaluated loan requests and documents to verify accuracy and completeness.

• Initiated actions to insure optimal response times and service levels; handle escalated matters; on all client accounts
• Completed payments for all major accounts, and maintained strong reliable work ethic
• Separated all invoices mailed in by all major companies; and processed specific accounts on Opex scanner
• Processed approximately 1500 invoices manually through an access database daily.
• Completed data entry tasks with accuracy and efficiency.
• Sorted documents and maintained organized filing process.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

• Collated and organized data entry documents into filing systems for easy access.
• Entered data into various computer systems accurately using Microsoft Office Suite.
• Managed all aspects of location and cultivation of new loans
• Analyzed credit information; and closing various types of consumer loans
• Completed data entry tasks with accuracy and efficiency.
• Action-oriented, focused on solving immediate problems
• Processed loans daily for loans that have been approved or denied and provided an explanation to each customer
• Verified customer information such as work history, rental history and mailed out daily invoices to our clients.
• Organized, sorted, and checked input data against original documents.