Dedicated team player with leadership and communication skills. Seeking an opportunity to leverage my talents within the company.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate
Amazon
11.2023 - Current
Working at a fast pace to maintain floor health by resolving obstructions and repairing robotic drives on the AR floor
Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
Customer Service Representative
Sleep Number Corporation
05.2021 - 06.2024
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Assisted customers in troubleshooting and diagnosing technical issues with their smart bed, improving overall user experience.
Team Leader
Burger King
03.2017 - 04.2020
Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
Provided support to management in achieving business goals by proactively identifying areas for improvement within daily operations and suggesting solutions.
Education
Bachelor of Science - Psychology
Louisiana State University
05-2023
High School Diploma -
East St. John High School
05-2017
Skills
Teamwork and collaboration
Microsoft proficient
Work prioritization
Detail-oriented
Timeline
Fulfillment Associate
Amazon
11.2023 - Current
Customer Service Representative
Sleep Number Corporation
05.2021 - 06.2024
Team Leader
Burger King
03.2017 - 04.2020
Bachelor of Science - Psychology
Louisiana State University
High School Diploma -
East St. John High School
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