Davon Thomas
Recruitment Specialist
Austin, Tx,Tx
Summary
Dedicated industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Recruitment Specialist
Indeed
Austin, TX
08.2021 - Current
- Compiled weekly and ad hoc communication with recruiters or hiring managers detailing candidate pipeline
- Hired employees and initiated new hire paperwork process.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Enhanced the onboarding process and reduced time to hire by 75% in Q4, 2022
- Studied job descriptions and qualifications to determine applicant requirements.
- Identified and eliminated unnecessary meetings, saving 5 labor hours per week and increasing productivity by 15% annually
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
Lead Client Success Manager
Gannett Co. Inc, USA Today Network
Plano, TX
09.2016 - 08.2021
- Tracked and reported on marketing campaign performance monthly to help with optimizing current and future plans.
- Hosted daily status calls and weekly ad hoc meetings with clients to promote client satisfaction and keep all parties abreast of changing environment.
- Worked closely with marketing and social media departments to create products which aligned with the needs of a $1M annual revenue client.
- Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.
- Managed 100+ digital projects from initial concept through final implementation and live monitoring.
Strategic Account Manager
Advice Interactive Group
McKinney, TX
01.2013 - 09.2016
- Generated ad-hoc reports detailing metrics such as call times and satisfaction ratings.
- Monitored metrics and developed actionable insights to improve efficiency and performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Science - Computer Science
Collin College
Dallas, TX 08.2014 - 05.2018
Skills
Interdepartmental Collaborationundefined
Accomplishments
- 2017, 2019 CSM award recipient
- Supervised team of 10+ staff members
Certification
Google Analytics Individual Qualification License
Timeline
Google Analytics Individual Qualification License
07-2022
Customer Service Skills Certification
11-2021
Facebook Certified Digital Marketing Associate
11-2021
Recruitment Specialist
Indeed
08.2021 - Current
Microsoft Advertising (formerly Bing Ads) Accredited Professional
03-2020
Salesforce Certified Service Cloud Consultant
03-2020
Lead Client Success Manager
Gannett Co. Inc, USA Today Network
09.2016 - 08.2021
Bachelor of Science - Computer Science
Collin College
08.2014 - 05.2018
Strategic Account Manager
Advice Interactive Group
01.2013 - 09.2016
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