Motivated individual seeks to apply skills and experience in a professional environment, becoming a great asset to your company. Strong customer service, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Busboy/Food-Runner/Server
Oo-Kook Korean BBQ
12.2014 - 04.2017
Greet customers, Seated customers at appropriate tables, Explain the menu, give them any recommendations, Answer questions regarding the menu, Take food and drink orders, Provide good customer service in delivering food, Setting and cleaning tables, Restock- Fridge (Cans, Bottles, Glass appliances)
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked well in diverse team settings by partnering with others to complete tasks.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
CLERK
PORT LOGISTICS GROUP
09.2016 - 11.2016
Organize documents, Helped with delivery shipment orders, Printed out documents to place on shipment, Worked with Excel, Created documents through Microsoft Word
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Maintained filing system and organized customer documents for easy retrieval of information.
Input data into spreadsheets and databases.
FOOD-RUNNER/SERVER
SHABUYA
04.2017 - 06.2019
Greeted customers and provided outstanding customer service.
Established rapport with customers by providing friendly and attentive service.
Monitored dining room and bar areas for signs of overcrowding.
SERVER
SHABUYA
07.2019 - 06.2020
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Food-Runner/Server
Oo-Kook Korean BBQ
12.2023 - Current
Worked with POS system to place orders, manage bills, and handle complimentary items.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Monitored food and beverage supplies, assisting with restocking when needed.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Delivered exceptional guest experiences through attentive service and quick response to issues.
Education
High School Diploma -
Rosemead High School
Rosemead, CA
01.2012
Skills
I am a very organized professional that stresses to keep things orderly and neat I am very dedicated to any job I am assigned Working in the restaurant business, I have received numerous compliments about being productive and excellent service I work well with everyone and am very eager to work and make money!
Customer service support, expertise, and standards