Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dawan Rahman

Summary

Dedicated towards strong problem-solving and time management skills. Proven ability to enhance customer experiences while ensuring safety and security. Team driven with expertise in managing security operations and improving customer satisfaction. I learn to establish strong attention to detail and effective communication, contributing to a safe and welcoming environment.

Overview

8
8
years of professional experience

Work History

Security Officer

Allied Universal Security Services
Lincoln
04.2024 - Current
  • Monitored premises to ensure safety and security for all personnel.
  • Conducted regular patrols to identify and report suspicious activities.
  • Managed access control systems, verifying credentials of visitors and employees.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Maintained accurate logs of all security related activities.

Guest Advocate

Target
Lincoln
06.2021 - Current
  • Assisted guests with product inquiries and service needs.
  • Engaged customers during checkout to ensure a positive experience.
  • Managed returns and exchanges following store policies.
  • Collaborated with team members to maintain store cleanliness and organization.
  • Handled cash transactions accurately at the register.
  • Educated guests on promotions, sales, and loyalty programs.

Gas Station Attendant

Caseys General Stores Inc
Lincoln
02.2018 - 05.2021
  • Managed fuel inventory levels to ensure availability for customers.
  • Operated point-of-sale system for accurate transaction processing.
  • Provided exceptional customer service to enhance customer satisfaction.
  • Trained new staff on operational procedures and customer service standards.
  • Restocked merchandise in the convenience store to optimize sales potential.

Education

Associate of Arts - Business Administration

University of Arizona
Tucson, AZ
11-2025

Associate of Arts - Business Administration

Kaplan University
Davenport, IA
08-2012

Skills

  • Customer service
  • Problem solving
  • Interior and exterior patrol
  • Time management
  • General security
  • Visitor tracking
  • Physical fitness
  • Superior customer service
  • Detail-oriented

Accomplishments

Team Member Recognition Award (Target)

Timeline

Security Officer

Allied Universal Security Services
04.2024 - Current

Guest Advocate

Target
06.2021 - Current

Gas Station Attendant

Caseys General Stores Inc
02.2018 - 05.2021

Associate of Arts - Business Administration

University of Arizona

Associate of Arts - Business Administration

Kaplan University
Dawan Rahman