Dawan Rahman
Summary
Dedicated towards strong problem-solving and time management skills. Proven ability to enhance customer experiences while ensuring safety and security. Team driven with expertise in managing security operations and improving customer satisfaction. I learn to establish strong attention to detail and effective communication, contributing to a safe and welcoming environment.
Overview
8
8
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Lincoln
04.2024 - Current
- Monitored premises to ensure safety and security for all personnel.
- Conducted regular patrols to identify and report suspicious activities.
- Managed access control systems, verifying credentials of visitors and employees.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Maintained accurate logs of all security related activities.
Guest Advocate
Target
Lincoln
06.2021 - Current
- Assisted guests with product inquiries and service needs.
- Engaged customers during checkout to ensure a positive experience.
- Managed returns and exchanges following store policies.
- Collaborated with team members to maintain store cleanliness and organization.
- Handled cash transactions accurately at the register.
- Educated guests on promotions, sales, and loyalty programs.
Gas Station Attendant
Caseys General Stores Inc
Lincoln
02.2018 - 05.2021
- Managed fuel inventory levels to ensure availability for customers.
- Operated point-of-sale system for accurate transaction processing.
- Provided exceptional customer service to enhance customer satisfaction.
- Trained new staff on operational procedures and customer service standards.
- Restocked merchandise in the convenience store to optimize sales potential.
Education
Associate of Arts - Business Administration
University of Arizona
Tucson, AZ11-2025
Associate of Arts - Business Administration
Kaplan University
Davenport, IA08-2012
Skills
- Customer service
- Problem solving
- Interior and exterior patrol
- Time management
- General security
- Visitor tracking
- Physical fitness
- Superior customer service
- Detail-oriented
Accomplishments
Team Member Recognition Award (Target)
Timeline
Security Officer
Allied Universal Security Services
04.2024 - Current
Guest Advocate
Target
06.2021 - Current
Gas Station Attendant
Caseys General Stores Inc
02.2018 - 05.2021
Associate of Arts - Business Administration
University of Arizona
Associate of Arts - Business Administration
Kaplan University