Dawana Pearson
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Enthusiastic Assistant offers background in problem-solving while serving in multiple roles. Assists organizational efforts with attention to detail and courtesy. Brings organized attitude to completing tasks, entering data and answering phones.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Asst-Office Operations/Medical Assistant
Ascension Medical Group
Nashville, TN
02.2024 - Current
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Asst-Office Operations
Ascension Medical Group
Nashville, TN
11.2018 - Current
- Ensured compliance with safety regulations within the workplace environment.
- Managed office operations and administrative functions, including accounts payable and receivable, and personnel administration.
- Answered incoming calls and emails, providing frontline patient support or assistance with any patient concerns and service transactions.
- Developed strong customer relationships to encourage repeat friendly visits.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Performed data entry tasks, including updating customer information in databases.
- Processed credit card transactions in accordance with applicable regulations and security protocols.
- Reconcile daily collections.
Education
Medical Assist - Medical Assisting
National Healthcare Association
Nashville, TN02-2024
High School Diploma -
Waverly Central High School
Waverly, TN05-1982
Skills
- File Management
- Office Administration
- Data Entry
- Multi-Line Phone Systems
- Administrative Tasks
- Email Correspondence
- Software operation-Phreesia
- Software Operation-Athena
- Software Operation-Dash
- Word
- Excel
Affiliations
- I belong to Salter Chapel AME church, where I have served as Youth Director. The youth department is very near and dear to my heart. I also enjoy long walks.
Certification
- MA Certification
- BLS
- CPR
Timeline
Asst-Office Operations/Medical Assistant
Ascension Medical Group
02.2024 - Current
Asst-Office Operations
Ascension Medical Group
11.2018 - Current
Medical Assist - Medical Assisting
National Healthcare Association
High School Diploma -
Waverly Central High School