Dawanna Jones
Cincinnati
Summary
Motivated professional with skills in organization, communication, technology, and data. Specialize in coordinating teams in an energetic and fun manner to leverage the best results in difficult environments.
Overview
6
6
years of professional experience
Work History
Mental Health Program Specialist
Best Point
11.2024 - Current
- Coordinate program calendars, attendance logs, and session reports for weekly groups.
- Communicate with school administrators and families to ensure consistent participation and progress tracking.
- Support data collection and reporting for grant or compliance requirements.
- Monitor student engagement and provide progress updates to interdisciplinary teams, ensuring consistent follow-up and documentation.
- Assist with maintaining case records, attendance logs, and behavior reports in accordance with organizational policy.
- Coordinate room setups, materials, and group resources to support efficient session facilitation.
HR Manager
Sunrise Breakfast Food Truck
04.2021 - 01.2025
- Process payroll records, manage receipts, and reconcile expenses for owner review.
- Coordinate event logistics including scheduling, vendor communication, and staffing.
- Implement customer feedback tracking to improve service efficiency.
- Support onboarding paperwork, training schedules, and record retention, and coordinating schedule.
- Track inventory levels, vendor invoices, and supply orders to support budgeting and cost monitoring.
- Maintain employee files, training records, and timekeeping logs while ensuring confidentiality and accuracy.
BIPOC Outreach Advocate
Women Helping Women
08.2023 - 10.2024
- Maintain case files, service documentation, and confidential records following HIPAA and agency guidelines.
- Track outreach activities and compile monthly reports for leadership.
- Partner with external agencies to improve communication workflows and referral tracking.
- Maintain accurate service documentation and update case notes within internal tracking systems to support quality assurance.
- Conduct community presentations to increase awareness of available services and expand referral networks.
- Assist clients in completing paperwork, navigating program eligibility, and connecting to external community resources.
CITY MANAGERS AGE AND ACCESSIBILITY| OES
PUBLIC ALLIES
02.2020 - 01.2021
- Prepare meeting agendas, take minutes, and distribute follow-up documentation.
- Update accessibility data and generate reports for leadership teams.
- Coordinate virtual meetings and maintain contact databases for residents and partner organizations.
- Assist with drafting reports summarizing accessibility findings, community feedback, and program recommendations.
- Support departmental communications by answering inquiries, routing information, and providing timely follow-up.
Education
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
UNIVERSITY OF CINCINNATI
CINCINNATI, OHSkills
- Accounting & Budgeting
- Organizational skills
- Poised under pressure
- Coordination and communication specialist
- Proficient in technology and data
- Fun and energetic
- Excellent interpersonal and communication skills
Awards
- AARP $2k grant
- Loss prevention certification
- Safe at home applicant assistant
Timeline
Mental Health Program Specialist
Best Point
11.2024 - Current
BIPOC Outreach Advocate
Women Helping Women
08.2023 - 10.2024
HR Manager
Sunrise Breakfast Food Truck
04.2021 - 01.2025
CITY MANAGERS AGE AND ACCESSIBILITY| OES
PUBLIC ALLIES
02.2020 - 01.2021
BACHELOR OF SCIENCE - CRIMINAL JUSTICE
UNIVERSITY OF CINCINNATI