Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelvin Weh-Dorliae

PHILADELPHIA

Summary

Diligent with solid foundation in mental health program development and support. Proven ability to enhance program efficiency and client satisfaction through targeted interventions. Demonstrated strength in crisis management and communication. Assessed patient history and developed treatment plans aligned with client life goals. Demonstrates exceptional communication and leadership skills, significantly improving client satisfaction and operational efficiency. Experienced Case Manager with strong background in social work and client advocacy seeking opportunity to provide comprehensive support to individuals in need. Passionate and dedicated professional with expertise in assessing and managing complex cases, committed to promoting positive outcomes for clients. Detail-oriented Case Manager with excellent communication and organizational skills, adept at coordinating services and facilitating client access to resources. Skilled Case Manager with proven ability to collaborate with interdisciplinary teams, develop care plans, and ensure clients receive high-quality services.

Overview

10
10
years of professional experience

Work History

Mental Health Program Specialist

SUPPORT BEHAVIORAL RESOURCES
07.2021 - Current
  • Participate as member of interdisciplinary team by meeting with family members, intensive case.
  • Managers (ICM) and/or county representatives, acting as advocates with all outside service agencies.
  • Acknowledged for effective listening and communication skills tailored to audience and situation.
  • Develop and implement programming to maximize independence for individuals with behavioral health needs in areas including budgeting, coping skills, and self-care.
  • Maintain all charts, records, and documentation to comply with DHS licensing regulations.
  • Coordinate activities such as PCP visits, recreation, and community inclusion to ensure holistic, well-rounded experience.
  • Collaborated with multidisciplinary teams for improved patient care and support services.
  • Enhanced patient outcomes by developing and implementing comprehensive mental health programs.
  • Monitored client progress closely, adjusting treatment plans as needed based on individual circumstances and feedback from other providers involved in their care.
  • Evaluated program effectiveness using various assessment tools, resulting in data-driven improvements.
  • Ensured compliance with state regulations, maintaining accurate documentation and reporting system.
  • Conducted comprehensive assessments of clients to develop individualized treatment plans.

Supervisor

SPECIAL PEOPLE IN NORTHEAST INC
05.2019 - 06.2021
  • Oversaw residents with Mental or Intellectual Developmental Disability's health, safety with direct service
  • Ensured that staff maintain person-centered plan, complying with residents' appropriate support.
  • Be attentive to residents' needs, interests, and choices.
  • These services are provided whether they live alone, at home with their families, in a community residence, or in a Day Program setting to regain and maintain independence.
  • Promoted goals for staff's performance and ensured staff understand their duties when delegating tasks, either partial or full physical hygiene support chores.
  • Delegated coaching productivity to staff through observation and documentation of ongoing supervision and constructive feedback, assisting residents with behavior, physical condition, and emotional development.
  • Promoted on-the-job training supervision, assisted in hiring, and evaluating staff.
  • Lead monthly resident monitoring, ISP (Individual Support Plan) meeting, staff meetings, fire drills, and medication training to administer medication to residents as needed.
  • Worked with the clinical team to implement and monitor individual care plans and obtained a detailed explanation of their individual support plan to help better maintain individual well-being and mental health status.
  • Performed on-call duty by responding to crisis, emergency phone calls, lateness, and absences.
  • Implemented policy procedures to promote and assist residents with community habilitation, which helps enhance adaptive skills such as the use of their community resources, socialization, public transportation, and money management.
  • Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Managed daily site operations ensuring project milestones were met within designated timelines.
  • Resolved work issues and team conflicts to promote progress on complex projects.

Day Program Instructor

WOODS SERVICES
03.2017 - 04.2019
  • Educated adult individuals with special needs, with academic skills, need opportunities tailored to gain skills that help increase independence.
  • Promoted adult individuals to engage in vocational training activities that eliminated barriers but created possibilities for achievement.
  • Enhanced wealthy diet with nutritious meal preparation and reminded adult individuals of self-medication administration.
  • Encouraged and assisted adult individuals with grooming, laundry, light housekeeping, shopping, errands, and accompanied to scheduled doctor appointment.
  • Facilitated group discussions and activities focused on social skills development and independence.
  • Developed and delivered interactive lesson plans to engage participants in various activities.
  • Provided instruction to clients in the areas of social and recreational activities, life skills, and communication.
  • Supervised clients during activities to ensure safety and adherence to program policies and procedures.
  • Developed individualized plans for each client based on their needs and interests.
  • Assisted clients with daily living tasks such as meal preparation, medication administration, personal hygiene.
  • Organized field trips that included transportation arrangements and appropriate supervision.
  • Monitored client progress through regular assessments of behavior, attitude, and performance.
  • Facilitated group sessions focused on social interaction and problem-solving skills.
  • Collaborated with other staff members to provide a safe, supportive environment for clients.
  • Maintained records of client attendance, progress notes, evaluations, incident reports.
  • Promoted positive behavioral changes by providing positive reinforcement strategies.
  • Provided crisis intervention when needed to de-escalate difficult situations or behaviors.
  • Communicated regularly with families about client's progress towards goals established.
  • Applied effective classroom management strategies consistently to maintain a productive and orderly learning environment conducive to student success.
  • Implemented instructional plans in accordance with directives and guidelines.

Case Manager

ELLISION NURSING GROUP
01.2015 - 02.2017
  • Working with clients, family and friend support networks, and healthcare professionals to put care plans in place.
  • Managed a caseload of diverse clients, providing support and guidance in navigating social services.
  • Collaborated with a multidisciplinary team to develop comprehensive care plans for individuals in crisis.
  • Conducted assessments to identify client needs and connect them to appropriate resources in the community.
  • Advocated for clients' rights and ensured they received quality care and services.
  • Provided case management services to clients in need of mental health support.
  • Collaborated with medical professionals to coordinate treatment plans for patients.
  • Assisted clients in navigating the social services system and accessing community resources.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Conducted home visits to assess the safety of living environments for clients.
  • Developed individualized care plans with input from clients and their families.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Organized group activities to provide socialization opportunities for clients.
  • Monitored client progress through regular follow-up contacts.
  • Educated clients about mental health conditions, medications and self-care techniques.
  • Supported family members by providing information on local support groups.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.

Education

MBA - Health Care Management

Widener University
Chester, PA
08.2025

Bachelor of Science - TECHNICAL MANAGEMENT

DeVry University
Philadelphia, PA
06.2023

Skills

  • Meds Documentation
  • Time Management
  • Case Management
  • Family Support
  • Supervisory skills
  • Quality Improvement
  • Crisis intervention skills
  • Client assessment skills
  • Teamwork skills
  • Communication skills
  • Adaptability
  • Professionalism

Timeline

Mental Health Program Specialist

SUPPORT BEHAVIORAL RESOURCES
07.2021 - Current

Supervisor

SPECIAL PEOPLE IN NORTHEAST INC
05.2019 - 06.2021

Day Program Instructor

WOODS SERVICES
03.2017 - 04.2019

Case Manager

ELLISION NURSING GROUP
01.2015 - 02.2017

MBA - Health Care Management

Widener University

Bachelor of Science - TECHNICAL MANAGEMENT

DeVry University
Kelvin Weh-Dorliae