Summary
Overview
Work History
Education
Skills
Languages
Timeline
DeliveryDriver

Dawayne Berry

Depew,NY

Summary

Adept at fostering customer relationships and enhancing operational efficiency, I leveraged my attention to detail and teamwork skills at Amazon to significantly improve delivery satisfaction. My background spans roles from security to sales, where I consistently prioritized safety and service, demonstrating a reliable and positive approach to all tasks.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon
10.2024 - Current
  • Used handheld devices to track and confirm delivery status.
  • Ensured customer satisfaction by providing friendly service during deliveries.
  • Loaded and unloaded packages carefully, maintaining product integrity.
  • Navigated local streets to ensure timely delivery of goods.
  • Delivered packages on time by planning optimal delivery routes.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Sales Associate/Stock Associate

Footlocker
06.2022 - 10.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Bus Aide

WNY Bus Company
11.2022 - 06.2023
  • Helped students with physical and mental disabilities to board, disembark and ride bus.
  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Liaised with bus driver to conduct emergency evacuation drills.
  • Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
  • Assisted special needs students with self-care to maintain proper hygiene while in transit.
  • Operated lift and secured wheelchair to maximize student safety and stability.
  • Built and maintained positive relationships with teachers, students and parents.

Security Guard

Allied Universal Security Services
11.2020 - 11.2022
  • Collaborated with local law enforcement when necessary to enhance security measures.
  • Reported incidents and hazards to management for appropriate action.
  • Documented daily activities and observations to maintain accurate records.
  • Conducted regular patrols to deter and detect any suspicious activities.
  • Responded to alarms and emergencies to maintain order and safety.
  • Inspected and secured entry points to prevent unauthorized access.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Amazon Packer

Amazon
09.2020 - 11.2020
  • Loaded boxes onto pallets for shipment.
  • Inspected products for quality before packing.
  • Operated packing equipment with care.
  • Packed items securely for safe transport.
  • Labeled packages clearly for easy identification.
  • Maintained a clean and organized work environment, promoting safety and productivity.

Sales Associate

Modells Sporting Goods
06.2020 - 08.2020

Assist customers with their shopping needs as well as complete assigned tasks to keep the store looking clean and organized.

Education

N/A - Interior Design

Villa Maria College
Buffalo, NY

High School Diploma - N/A

Pelham Lab High School
The Bronx, NY
06.2020

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Time management skills

Languages

English
Full Professional
Spanish
Elementary

Timeline

Delivery Driver

Amazon
10.2024 - Current

Bus Aide

WNY Bus Company
11.2022 - 06.2023

Sales Associate/Stock Associate

Footlocker
06.2022 - 10.2024

Security Guard

Allied Universal Security Services
11.2020 - 11.2022

Amazon Packer

Amazon
09.2020 - 11.2020

Sales Associate

Modells Sporting Goods
06.2020 - 08.2020

N/A - Interior Design

Villa Maria College

High School Diploma - N/A

Pelham Lab High School
Dawayne Berry