DAWEL LOUIS
Bartow,Florida
Summary
Supported shipping and logistics operations by optimizing HR processes and supervising team development. Identified potential roadblocks and assisted in creating cost-effective solutions to enhance operational efficiency. Collaborated with team members to address client needs and provide excellent customer support, contributing to increased sales potential. Motivated colleagues to achieve shared goals in a fast-paced environment. Communicated effectively in English, French, and Haitian Creole. Typed over 60 words per minute.
Overview
16
16
years of professional experience
Work History
Assistance Grocery Manager
Win Dixie
Lakeland, FL
01.2010 - 01.2012
- Managed daily operations to ensure optimal inventory levels and product availability.
- Oversaw staff training programs to enhance team efficiency and customer service skills.
- Implemented merchandising strategies to maximize product visibility and sales performance.
- Analyzed sales data to identify trends and inform purchasing decisions for stock replenishment.
- Ensured compliance with health and safety regulations, maintaining a safe environment for staff and customers.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Conducted regular inventory audits to maintain accurate stock levels and prevent loss.
Shipping Supervisor
Flowers Baking Company of Lakeland
Lakeland, FL
05.2013 - Current
- Coordinated shipping operations, focusing on accuracy and adherence to delivery schedules.
- Coordinated loading and unloading activities, ensuring precise shipping information was applied to each shipment to facilitate smooth logistics.
- Executed weekly inventory assessments to ensure optimal stock levels.
- Created and printed detailed documentation for product shipments, facilitating smooth logistics operations.
- Performed detailed assessments of products to ensure quality control and maintain organized workspaces for enhanced operational efficiency.
- Formulated and executed strategic plans to align with business objectives and drive growth.
- Executed lean principles and process improvement strategies to drive efficiency enhancements across workflows.
- Formulated strategic initiatives to enhance efficiency in shipping and logistics operations.
- Assisted in daily administrative tasks to support team operations. Provided HR support by managing employee records and onboarding processes. Coordinated schedules and meetings to enhance team collaboration.
- Assist in training and developing both new hires and existing team members to foster a culture of continuous improvement and excellence
- Coordinate personnel assignments to ensure coverage for absenteeism and emergencies
- Administered payroll functions on a weekly basis to ensure timely compensation for shipping department staff.
- Supervised trailer dispatch to ensure timely execution and support seamless operations.
- Collaborated with fellow supervisors to drive improvements in operational efficiency and effectiveness.
- Assisted in guiding team members to achieve project goals. Supported team development through training and mentorship initiatives. Collaborated with colleagues to enhance team performance.
- Led and trained a team of 40 shipping personnel to ensure compliance with established rules and regulations.
- Facilitated collaboration among team members to achieve project goals. Supported effective communication across departments to enhance teamwork. Assisted in resolving conflicts to maintain a positive work environment.
- Collaborate with the Production, Warehousing, and Logistics teams to optimize operational workflows
- Built long-term relationships with team members by inspiring them to achieve desired objectives
- Supervised shipping team of Number employees.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Inspected loading operations for improvements in efficiency and safety.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Pulled, verified, and packaged items for shipment.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Assigned tasks to team members to complete within designated time frames.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Answered and redirected incoming phone calls for office.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
- Skilled at working independently and collaboratively in a team environment.
- Utilized advanced Excel skills to develop comprehensive reports that provided valuable insights into business performance trends.
- Utilized Microsoft Word, Excel, PowerPoint and Outlook.
- Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
- Managed payroll documentation for department with approval over time cards and leave.
Education
BBA - Human Resources Management
Freed-Hardeman University
Henderson, TN12.2012
Skills
Kronos Workforce SAP PC Data Software
Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Google Workspace
Timeline
Shipping Supervisor
Flowers Baking Company of Lakeland
05.2013 - Current
Assistance Grocery Manager
Win Dixie
01.2010 - 01.2012
BBA - Human Resources Management
Freed-Hardeman University