Summary
Overview
Work History
Education
Skills
Timeline
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Kennedy Allen

Tampa,FL

Summary

Motivated retail and guest services professional with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate an enjoyable experience.

Overview

6
6
years of professional experience

Work History

Entertainment & Guest Engagement

Busch Gardens
01.2023 - 01.2024
  • Performed in various shows throughout the park including musical performances, theatrical productions, stunt shows, and street performances
  • Portrayed costumed characters and interacted with guests throughout the park
  • This involves staying in character, posing for photos with guests, and creating memorable experiences for visitors of all ages
  • Maintained their costumes and ensured they were clean, in good condition, and worn properly during performances
  • This includes dressing and undressing in costume areas and following wardrobe guidelines
  • Entertainment staff are ambassadors for the park and interacted with guests outside of performances
  • This involved providing directions, answering questions about shows or attractions, and creating positive interactions that enhanced the guest’s experience.

Sales Associate

Sneaker City
01.2022 - 01.2023
  • Responsible for assisting customers, answering inquiries about products, and providing information on sneaker styles, features, and availability
  • Handled transactions, processed payments, and maintained the cleanliness and organization of the store
  • Worked behind the scenes to ensure the store was well-stocked with merchandise
  • Responsibilities also included receiving shipments, unpacking boxes, tagging products, and replenishing inventory on the sales floor
  • Created visually appealing displays to showcase sneakers and related products
  • This role involved arranging products in an attractive manner, following brand guidelines, and updating displays regularly to highlight new arrivals or promotions, and helping customers in-store by addressing inquiries, resolving issues, and processing returns or exchanges.

Team Member

Culvers
01.2018 - 01.2019
  • Responsible for taking orders, preparing food, operating the cash register, and maintaining cleanliness in the dining area and kitchen
  • Prepared food items according to Culver's standards, operated cooking equipment such as grills and fryers, and ensured food safety and quality
  • Kept the restaurant clean and well-maintained, including restrooms, dining areas, and exterior spaces
  • Other responsibilities included tasks like mopping, sweeping, and sanitizing surfaces.

Education

BFA Acting & Film -

Savannah College of Art & Design
01.2026

Associates of Arts Degree -

Hillsborough Community College
01.2023

Lennard High School
01.2021

Skills

  • Strong multitasking
  • Exceptional communication
  • Cleanliness standards
  • Flexible Schedule
  • Entertainment Coordination
  • Exceptional customer service
  • Guest Engagement
  • Hospitality service expertise
  • Professional Appearance
  • Guest Relations Management
  • Hospitality best practices
  • Special Requests and Substitutions
  • Specials Promotion and Upselling
  • Courteous Phone Demeanor
  • Relationship Building
  • High Energy and Stamina

Timeline

Entertainment & Guest Engagement

Busch Gardens
01.2023 - 01.2024

Sales Associate

Sneaker City
01.2022 - 01.2023

Team Member

Culvers
01.2018 - 01.2019

BFA Acting & Film -

Savannah College of Art & Design

Associates of Arts Degree -

Hillsborough Community College

Lennard High School

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Kennedy Allen