Dawn Benjamin
Melbourne,FL
Summary
Diligent Desired Position with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Cook/Prep
Hibiscus Court of Melbourne
05.2003 - Current
Service Representative
Marcom Technologies
05.2001 - 06.2003
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
Cook/baker/prep/server
Ryans Steakhouse
06.1998 - 02.2001
- Improved kitchen efficiency by preparing ingredients ahead of service.
- Assisted head chef to create daily specials based on seasonal ingredients.
- Enhanced customer satisfaction with well-prepared and timely meals.
- Ensured kitchen cleanliness, maintaining a safe and hygienic work environment.
Baker/deli associate
Winn Dixie
08.1995 - 08.1998
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Managed daily operations of the bakery and deli section, ensuring product quality and customer satisfaction.
Education
Associate -
Florida metopolitan university
Skills
- Menu planning
- Ingredient selection
- Portion control
- Food safety
- Team collaboration
- Time management
- Sanitation standards
- Multitasking skills
Certification
- Food Safety, 01/01/17, 01/01/18
- Food Manager Certification, 03/01/15, 03/01/20
- CPR, 07/01/16, 07/01/19
Timeline
Cook/Prep
Hibiscus Court of Melbourne
05.2003 - Current
Service Representative
Marcom Technologies
05.2001 - 06.2003
Cook/baker/prep/server
Ryans Steakhouse
06.1998 - 02.2001
Baker/deli associate
Winn Dixie
08.1995 - 08.1998
Associate -
Florida metopolitan university
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