Dawn Bishop
Amarillo,TX
Summary
Skilled and certified medical coder with a strong emphasis placed on bringing analytical and organizational skills to a healthcare organization. A keen attention to detail and relentless pursuit of accuracy ensures that all medical records are coded with precision. Additionally possessing excellent communication skills and a positive, friendly demeanor learned from years of customer service experience. A quick learner and a team player, the opportunity to contribute to the success of the organization is exciting.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Front Desk Administrator
Amarillo Eyecare
06.2023 - 11.2023
- Managed patient flow and maintain a professional and welcoming atmosphere in fast-paced environment
- Managed appointment scheduling for two physicians, maintained patient records and referrals, and verified/authorized insurance benefits for 50+ patients/week with high levels of accuracy and efficiency
Retail Sales Associate
Randy's Shoes
06.2020 - 08.2022
- Increased customer satisfaction and sales revenue by providing exceptional service, tailoring recommendations to individuals, and addressing concerns promptly.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Business Owner/Operator
Dawn's Nails
01.1990 - 03.2021
- Established a loyal customer base (150+) by prioritizing client needs, addressing concerns promptly, implementing improved technologies/techniques, and offering superior services all based on a strong work ethic.
- Oversaw regulatory compliance and business budget planning and administration, accounting functions, and purchasing to handle financial needs.
Clinical Assistant/Nurse Tech
Northwest Texas Hospital
01.1994 - 08.1995
- Assisted nursing staff with essential tasks including accurately documenting vital signs, medical histories, and relevant information and administering medications and treatments as prescribed,
Education
Medical Data Specialist -
Amarillo College
Amarillo, TX10.2022
Manicurist -
Esposito's School of Hair Design
Amarillo, TX08.1990
Skills
- Proficiency in MS Office Suite including Word, Excel, PowerPoint, Access
- Experience in 3M Encoder, EPIC, eClinical Works, Eyefinity EHR
- Coding Systems: ICD-10-CM, -PCS, CPT, HCPCS
- Revenue Cycle Management
- Interpersonal and Written Communication
- Conflict Resolution/Creative Problem-Solving
- Customer Relations
- Phone Etiquette
- Appointment Scheduling
- Money Handling/Finance Management
Certification
- Certified Professional Coder-Apprentice, American Academy of Professional Coders, 04/01/23, 04/01/25, Fort Worth, TX
- Licensed Manicurist, Texas Department of Licensing and Regulation, 08/01/90, 05/01/24, Austin, TX
Timeline
Front Desk Administrator
Amarillo Eyecare
06.2023 - 11.2023
Retail Sales Associate
Randy's Shoes
06.2020 - 08.2022
Clinical Assistant/Nurse Tech
Northwest Texas Hospital
01.1994 - 08.1995
Business Owner/Operator
Dawn's Nails
01.1990 - 03.2021
Medical Data Specialist -
Amarillo College
Manicurist -
Esposito's School of Hair Design
- Certified Professional Coder-Apprentice, American Academy of Professional Coders, 04/01/23, 04/01/25, Fort Worth, TX
- Licensed Manicurist, Texas Department of Licensing and Regulation, 08/01/90, 05/01/24, Austin, TX
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