Dawn Buress

• Review and approve supplier onboarding applications against existing controls.
• Coordinate with various business owners for information, approvals and onboarding.
• Execute supplier profile changes and modifications, including to contact information, banking information, and payment details.
• Provide first-line investigation and diagnosis of all Supplier Master Incidents and Service Requests.
• Support the AP in resolution of supplier master-related banking discrepancies.
• Interact with suppliers and employees when supplier master changes or verifications are needed.
• Execute processes to eliminate duplicate and defective supplier records.
• Understand the local country requirements, documentation requirements and train suppliers for onboarding completion.
• Train suppliers, internal requesters, on how to open a new supplier request in Oracle ERP.
• Facilitate meetings and breakdown problems and find solutions.
• Coordinate with internal procurement teams on ERP related supplier conversions and any other task as necessary.
• Project coordination for the implementation of Oracle Cloud ERP.
• Work with Deloitte and IT support to identify application issues.
• Assist IT with user Oracle Cloud ERP (UAT) user acceptance testing scenarios.
• Develop communication templates and training materials.

Contract

• Tracked Apple store projects, identified issues, risks and came up with solutions to mitigate.
• Created store notification templates, emailed visit notifications to all Apple stores globally.
• Communicate material delivery schedules with all Apple stores, track material with vendors.
• Audited business processes, risk mitigation, program compliance.
• Opened and monitored CR, SR, and PO requests.
• Tracked Central Station incidents to resolution.
• Collaborated with engineering to review BOM's and vendor SOW’s.
• Established a recycling process for the program for old network equipment left at Apple stores.
• Tracked stores completed scope, created monthly PowerPoint slide deck, presented to management.

Contract

• Successfully assisted SMUHSD get funded 170,000 through the USAC E-Rate Program.
• The schools and libraries universal service support program, commonly known as the E-rate program, helps schools and libraries to obtain affordable broadband.
• Prepared forms and supporting documentation.
• Ensured accuracy, made corrections, if necessary.
• Ensured approval of the funding by USAC and the receipt of a Funding Commitment Decision Letter (FCDL).

Contract

• Provided engineering services support, performed project management and action tracking.
• Tracked SO's/PO’s in NetSuite.
• Followed up with suppliers to ensure equipment ship dates were met.
• Established workflow of the integration center, recommended new processes for better efficiency.

Contract

• Tracked budget, project progress and assigned tasks in Microsoft Project.
• Monitored Remedy ticket queues, assigned tickets to appropriate engineer.
• Hardware, software,
• AN/WAN to troubleshoot tickets.
• Assisted in preparing budget proposals for department, worked cross-functionally across various teams.