Dawn Cappelletty
Dinuba,CA
Summary
Proactive office sales representative with a proven track record in effective communication and problem resolution. Known for attention to detail and ability to maintain accurate records, ready to support organizational success through efficient office practices.
Overview
28
28
years of professional experience
Work History
Office Sales and Associate
California Citrus Association
Exeter, California
12.2024 - Current
- Executed data entry using company-specific software tools accurately.
- Streamlined processing of paperwork to facilitate smooth office operations.
- Maintained organized filing system for improved document and records management.
- Assisted team with administrative tasks to maintain daily workflow continuity.
- Answered telephone inquiries from customers and vendors regarding office operations.
- Assisted visitors at front desk by providing information and support.
- Prepared correspondence using Microsoft Word and Outlook.
- Assisted in coordinating citrus fruit quality inspections and evaluations.
- Maintained accurate records of shipments and deliveries for tracking purposes.
- Handled incoming calls from customers regarding orders or other inquiries.
Office Sales Representative
Orange Cove - Sanger Citrus Association
Orange Cove, California
11.1998 - 11.2024
- Processed sales orders and maintained accurate records in system.
- Managed customer inquiries and provided effective product information.
- Collaborated with team members to streamline sales processes and enhance service.
- Coordinated with logistics to ensure timely delivery of products to customers.
- Generated weekly reports of sales activities and submitted them to management for review.
- Utilized various computer software applications such as Excel spreadsheets and word processing programs in order to track sales activities.
- Performed daily inventory checks to ensure stock levels were appropriate for sales volume.
- Handled incoming calls from customers and responded to inquiries promptly.
- Developed and maintained relationships with clients to increase sales opportunities.
- Greeted customers warmly upon entering the store or office environment.
Education
Some College (No Degree) - Medical Billing And Office Skills
Clovis Community College
Clovis, CASkills
- Data entry
- Office administration
- Microsoft Word
- Excel spreadsheets
- Documentation and reporting
- Information organization
- Workflow optimization
- Operations support
- Customer service
- Team collaboration
- Time management
- Problem resolution
- Effective communication
- Attention to detail
Timeline
Office Sales and Associate
California Citrus Association
12.2024 - Current
Office Sales Representative
Orange Cove - Sanger Citrus Association
11.1998 - 11.2024
Some College (No Degree) - Medical Billing And Office Skills
Clovis Community College