Dawn Chasse
Canterbury,CT
Summary
I have worked in both inpatient and outpatient settings. I am looking to expand my skills and work as a Recovery Support Specialist. I have taken the training with Hartford Healthcare/DMHAS and Dr. Karen Kangas. I am also a certified sexual assault and domestic violence counselor. Previously my background was in nursing and I have personal lived experience which I can share as well. I have basic life support, cpr and opioid reversal certifications. I am looking forward to the opportunity to use all of my skills and experience in the recovery field.
Overview
6
6
years of professional experience
Work History
Certified Crisis Counselor
Sexual Assault Crisis Center Of Eastern Ct
05.2022 - Current
- Provided emergency response in crisis situations via hotline.
- Met with and counseled clients at local hospitals offering advocacy, support and set clients up with community resources.
- Adapted counseling techniques to best suit individual needs of each client.
- Collaborated with other staff to coordinate comprehensive treatment for clients.
- Provided education on mental health topics and resources to clients.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Maintained strict client confidentiality as per policy with strong knowledge of HIPAA.
Client Care Coordinator/Office Manager
BioRestore
04.2022 - 05.2023
- Conducted case management activities and services with multidisciplinary team.
- Advocated for and acted as liaison to other community-based programs for transgender clients undergoing hormonal therapy.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Trained new personnel regarding company operations, policies and services.
- Promptly responded to inquiries and requests from current and prospective clients.
- Cross-trained and backed up other team members.
- Provided information and referrals to community partners and other treatment providers.
Client Service Specialist
Sempra Medical Group
01.2018 - 05.2022
- Built client relationships by responding to inquiries, identifying and assessing clients' needs and goals and following up with potential and existing clients.
- Scheduled and facilitated intake, meetings, and groups with clients and prospective clients.
- Conducted case management activities and services with multidisciplinary team.
- Provided information and referrals to community partners and other treatment providers.
- Gathered information about useful resources and helped coordinate referrals.
- Documented case management activity for accurate, reliable records.
Education
Associate of Science - Nursing
Excelsior College
Albany, NY2006
Skills
- Client Advocacy
- Mental Health Support
- Crisis Management/intervention
- Case Management Proficiency
- Client Referrals
- Treatment Plans
Timeline
Certified Crisis Counselor
Sexual Assault Crisis Center Of Eastern Ct
05.2022 - Current
Client Care Coordinator/Office Manager
BioRestore
04.2022 - 05.2023
Client Service Specialist
Sempra Medical Group
01.2018 - 05.2022
Associate of Science - Nursing
Excelsior College
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