DAWN COLE
Caldwell,NJ
Summary
Well-qualified administrative professional with remarkable people and administrative knowledge and skills. Ability to critically thin and fulfill our customers' needs to ensure the community is extremely satisfied with the County Clerk's services.
Overview
32
32
years of professional experience
Work History
Clerk Typist
COUNTY OF ESSEX
Newark, NJ
04.2001 - Current
- Responded to telephone and email requests for processing US Passports, Notary Public Oaths, County ID's, filing Construction Liens, Inheritance Tax Waiver
- Scheduling appointments on a computer scheduler
- Entered data quickly with 95% accuracy rate to support data operations
- Drafted and corrected professional business letters, internal memoranda and less formal email communication
- Applied administrative skills in support of Essex County Clerk's team members
- Assisted with payment processing and doing the daily deposit for everyday
- Plus doing the monthly financial reports
- Directed clients and guests to correct departments, rooms and staff members
- Converted paper documents into digital files and added documents into database systems
- Organized and maintained both physical and digital filing systems to establish sortation standards
- Performed clerical work and recorded information on records.
The Huddle Inn
Lew Lockward
Fairfield, NJ
09.1994 - 09.2004
- Took orders for food and drinks and delivered them to guests.
- I checked with customers throughout meal service to ensure they were satisfied.
- We replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Organized take-out orders efficiently according to customer requests.
- Assisted other wait staff members in times of heavy customer traffic.
Kiddie Kampus
Kiddie Kampus Learning Center
Caldwell, NJ
01.1993 - 01.1994
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Provided supervision and care to young children ranging from infants to pre-school age.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
- Ensured safety of the children by monitoring their play areas and activities throughout the day.
- Developed positive relationships with parents through communication about their child's daily activities.
- Supported teachers in planning lessons that were developmentally appropriate for each age group.
- Participated in team meetings to discuss progress of each child's learning objectives.
- Encouraged socialization among peers by facilitating interactions between kids during outdoor playtime.
- Worked collaboratively with other staff members to ensure a safe environment for all students.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues.
Education
HIGH SCHOOL DIPLOMA -
James Caldwell High School
06.1993
Child Related Careers
Morris County Vocational School
Denville, NJ06-1993
Skills
- Professional Telephone Demeanor
- Paperwork Filing
- Records Management
- Data Logging
- Report Preparation
- Strong Listening Talents
- Data Entry Experience
- Good Work Ethic
- Computer Skills
- Customer Service
- Reliable & Trustworthy
- People Skills
- Planning & Organizing
- Organizational Skills
- Paperwork filing
- Proofreading ability
- Calendar Management
- Paperwork Processing
- Spreadsheet Creation
- Documentation preparation
- Microsoft Office expertise
- Document Scanning
- Self Motivation
Timeline
Clerk Typist
COUNTY OF ESSEX
04.2001 - Current
The Huddle Inn
Lew Lockward
09.1994 - 09.2004
Kiddie Kampus
Kiddie Kampus Learning Center
01.1993 - 01.1994
HIGH SCHOOL DIPLOMA -
James Caldwell High School
Child Related Careers
Morris County Vocational School