Dawn Comi
Perth Amboy,NJ
Summary
Detail-oriented professional with extensive experience in appointment scheduling and patient registration. Known for exceptional organizational skills, ensuring accurate data entry and compliance. Committed to fostering effective communication between patients and healthcare providers to enhance service delivery.
Overview
37
37
years of professional experience
Work History
Central Scheduler
Hackensack Meridian Health Raritan Bay Medical Center
Perth Amboy, New Jersey
06.2002 - Current
- Efficiently scheduled patient appointments for multiple departments, optimizing workflow.
- Maximized provider availability by organizing daily schedules.
- Communicated schedule changes to patients and staff, ensuring clear understanding and minimizing disruptions.
- Managed incoming calls and responded to patient inquiries promptly, enhancing patient satisfaction.
- Supported medical staff with clerical tasks, including filing, photocopying, faxing, and scanning, to streamline office operations.
- Performed data entry of patient demographics into the practice management system.
- Ensured accuracy of patient information by verifying demographic details before each visit.
Patient Access Representative
Hackensack Meridian Health Raritan Bay Medical Center
Perth Amboy, New Jersey
04.1989 - 06.2002
- Streamlined patient check-in and registration processes, enhancing operational efficiency and patient experience.
- Registered patients through face-to-face interviews, accurately gathering essential demographic and insurance data for effective care management.
- Collected and verified patient information for accuracy and compliance with regulations.
- Coordinated timely insurance authorizations and eligibility checks, ensuring seamless patient care and coverage.
- Answered phone inquiries professionally to ensure prompt responses for patients.
- Managed sensitive patient information while adhering to HIPAA regulations.
- Scanned documents into electronic medical records system for accurate documentation.
- Updated reference materials to comply with current regulations and Medicare, Medicaid, and third-party payer guidelines.
Education
Some College (No Degree) - Nursing
Middlesex County College
Edison, NJSkills
- Appointment management
- Scheduling software
- Patient registration
- Order management
- Medical compliance
- Workflow optimization
- Data accuracy
- Clerical support
Timeline
Central Scheduler
Hackensack Meridian Health Raritan Bay Medical Center
06.2002 - Current
Patient Access Representative
Hackensack Meridian Health Raritan Bay Medical Center
04.1989 - 06.2002
Some College (No Degree) - Nursing
Middlesex County College