Dawn D'Agostino
North Tonawanda,NY
Summary
Dedicated, hardworking, self motivated Banking Operations Specialist with over 20 years experience in the financial industry. Seeking a challenging position with diverse job responsibility in an environment allowing upward mobility.
Overview
23
23
years of professional experience
Work History
Lockbox Processor
M&T Bank
Buffalo, NY
01.2018 - Current
- Improved lockbox processing efficiency by accurately sorting and batching mail received from clients.
- Ensured accurate payment processing by diligently verifying checks, stubs, and envelopes in a timely manner.
- Maintained high levels of data accuracy with meticulous attention to detail during data entry tasks.
- Enhanced client satisfaction by promptly researching and resolving payment discrepancies and inquiries.
AML Transaction Review Associate
HSBC Bank
Buffalo, NY
01.2007 - 12.2016
- Review of International Cash Letter offshore affiliate and high risk Special Category Clients
- Adhere to OFAC sanctions, country risk lists, and red flag indicators
- Escalated unusual activity to the Financial Crimes Compliance and Regulatory Compliance Operations unit for further review
- AML trainer for new employees
Proof Associate
HSBC
Buffalo, NY
01.2001 - 05.2007
- Operated a single pocket proof machine
- Encode, add, cancel, photocopy, and sort checks, drafts, and money orders for collections
- Prove record transactions in a high volume, deadline driven environment
Education
GED -
Bennett High School
Buffalo, NY1988
Skills
- Deadline-Oriented
- Auditing Procedures
- System Administration
- Problem Resolution
Timeline
Lockbox Processor
M&T Bank
01.2018 - Current
AML Transaction Review Associate
HSBC Bank
01.2007 - 12.2016
Proof Associate
HSBC
01.2001 - 05.2007
GED -
Bennett High School