Dawn Dillman
Shelbyville,IN
Summary
Dedicated professional with extensive experience at PMC Solutions,Knauf insulations, and NSG PILKINGTON skilled in employee training and process improvement. Proven ability to enhance productivity and maintain high-quality standards through effective communication and attention to detail. Proficient in custodial machine operation and committed to fostering a positive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Custodian
NSG Pilkington
06.2024 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Medical Line Lead
PMC Solutions
01.2024 - 06.2024
- Assisted in training new employees and implementing procedural changes.
- Trained and monitored line associates to perform proper assembly techniques, apply best practices and comply with safety procedures.
- Reduced downtime for machinery by conducting regular maintenance checks and addressing issues promptly.
- Communicated shift handover information to keep personnel aware of incomplete tasks.
- Trained new employees on production line processes, ensuring a smooth transition into their roles and maintaining high performance standards.
- Performed daily inspections and maintenance of equipment to manage wear and tear.
- Conducted thorough quality control inspections of finished products, ensuring adherence to established specifications and industry standards.
- Maintained open lines of communication between management and production staff, successfully resolving any conflicts or concerns that arose during daily operations.
- Monitored product quality to achieve superior quality reputation.
- Increased employee morale by fostering a positive work environment through effective communication and constructive feedback.
- Met tight deadlines consistently by effectively managing resources, prioritizing tasks, and monitoring progress.
- Collaborated with other departments to establish smooth operations and encourage teamwork.
- Followed daily production schedules for organized and on-time deliveries.
- Maintained accurate records of all production activities, providing valuable data for future planning and decision-making processes.
- Managed conflict resolutions to encourage professional and positive relationships.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Implemented process improvement initiatives to increase productivity and quality standards.
- Provided and promoted solutions to eliminate reoccurring problems.
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages, and maximize productivity.
- Assisted in troubleshooting assembly-related problems to identify discrepancies and avoid disruptions.
- Collaborated with team members to establish clear goals and objectives, resulting in increased productivity levels.
Process Associate
Knauf Insulation
03.2021 - 01.2024
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Education
NHA CERTIFICATION - Phlebotomy
MedCerts
Indianapolis, IN06.2025
GED -
Belton High School
Belton, TX03.1994
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Time management
- Team collaboration
- Customer service-focused
- Custodial machine operation
- Work prioritization
- Skilled housekeeper
- Damage reporting
- Facility opening and closing
- Waste disposal
- Room setup and breakdown
- Groundskeeping
- Physical stamina
- Employee training
- Chemical handling
Certification
Phlebotomy
Timeline
Custodian
NSG Pilkington
06.2024 - Current
Medical Line Lead
PMC Solutions
01.2024 - 06.2024
Process Associate
Knauf Insulation
03.2021 - 01.2024
NHA CERTIFICATION - Phlebotomy
MedCerts
GED -
Belton High School
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