Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawn Geraci

Linwood,NJ

Summary

Dynamic individual with hands-on experience in Behavioral Health and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Business Development Specialist

Innovo
05.2025 - 08.2025
  • Expanded client base by identifying and targeting new business opportunities through market research and analysis.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Secured high-value accounts through building rapport with key decision-makers, understanding their needs, and presenting customized solutions tailored to their requirements.
  • Established partnerships with key stakeholders, fostering trust and collaboration for mutual success.
  • Conducted regular meetings with referral sources to build positive and productive relationships.
  • Developed business pipeline using cold and warm techniques.

CLINICAL OUTREACH COORDINATOR

Absolute Awakenings/ True Life Care
02.2025 - 05.2025
  • Develop and execute outreach strategies to increase referrals and admissions for mental health and addiction treatment services.
  • Establish relationships with therapists, addiction specialists, healthcare providers, hospitals, judicial systems, first responders, and community organizations.
  • Conduct community education programs and professional presentations to increase awareness of treatment services.
  • Collaborate with the Program Director and clinical team to ensure positive client experiences and strong referral relationships.
  • Implement relationship-building strategies with key referral sources and track their engagement.
  • Represent Absolute Awakenings at conferences, networking events, and community meetings related to mental health and addiction recovery.
  • Ensure compliance with HIPAA regulations, patient confidentiality laws, and ethical marketing practices.


BUSINESS DEVELOPMENT SPECIALIST

Forge Health
07.2023 - 02.2025
  • Skilled in building and maintaining strategic partnerships, enhancing program outreach and effectiveness.
  • Build relationships within the VA Medical Centers, clinics and military bases to develop a strategy that identifies individuals and processes that manage the behavioral health referrals for veterans.
  • Provide education on mental health benefits available to both veterans and active-duty military within the VACCNJ and TRICARE network.
  • Collaborate with both governmental and non-governmental veteran groups to address the medical needs of active and retired military and their families.
  • Present educational training materials on wellness and behavioral health issues to include non-discriminatory practices to help assist programs and agencies fulfill their needs.
  • Experience in identifying and capitalizing on new business opportunities resulting in a 25% growth in client base.
  • Attend community, veteran and military wellness events,county meetings, and coalitions related to the behavioral health field to promote services, specialty programs and educate on public health issues.
  • Conduct tours and educational forums that educate clients, families, community and other referral sources on prevention programs.

BUSINESS DEVELOPMENT/ TREATMENT ADVOCATE

Recovery Centers Of America
11.2020 - 06.2023
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Supported individuals with legal, physical or mental health concerns in dealing with routine needs and complex problems.
  • Identified, established, maintained and developed relationships with all potential referents within respective territories.
  • Ensured consistent and compassionate communication throughout treatment experience for patients, families and all referral sources.
  • Compiled competitive data and analyzes within the assigned geographical region.
  • Conducted presentations to highlight company services offered.
  • Presented educational materials and training on wellness and behavioral health issues.

VOCATIONAL SPECIALIST PACT TEAM

Atlanticare Behavioral Health
01.2012 - 10.2020
  • Led and organized individual and group career counseling and employability workshops to facilitate job placement.
  • Counseled unemployed individuals to determine suitable vocational goals, interests and aptitudes.
  • Advocated for individuals with various Mental Health Diagnoses.
  • Coordinated and provided community-based, wellness and recovery interventions.
  • Developed and updated recovery plans for a caseload of 13 clients.
  • Entered all case work and progress into the Avatar database.
  • Worked as part of an interdisciplinary treatment team with the goal of meeting client's mental health and physical health goals, including personal goals.
  • Educated and empowered individuals to become increasingly more independent within their own living environment and in the community.
  • Demonstrated a strong desire to help patients, families in the transition to treatment.
  • Establish, maintain and develop relationships with referents in short and long-term hospitals and/or State psychiatric hospitals.
  • Acts as a liaison between program staff and referents.
  • Conduct presentations to highlight company services offered.

BUYER'S SPECIALIST

Re/Max
10.2010 - 01.2012
  • Maintained expertise in the local real estate market and stayed informed of recent home sales.
  • Helped clients prepare homes to place on market.
  • Mediated during sales and purchase negotiations to advocate for clients' best interests.
  • Assisted clients in the home search process by scheduling and attending home showings and open houses.
  • Advised clients on how to stage and sell homes quickly and profitably.

Education

Bachelor of Arts - Human Services Counseling

Old Dominion University
Norfolk, VA

Skills

  • Presentation Skills
  • Strong organization skills
  • Exemplary customer service skills
  • Microsoft Office
  • Salesforce
  • KIPU
  • Family Counseling
  • Individual/ Group Counseling
  • AVATAR
  • Dazos
  • Key account management
  • New business opportunities
  • CRM management
  • Competitive analysis
  • Relationship management
  • Lead generation
  • Account management
  • B2C experience

Certification

NJ Health & Life Insurance, August 2024

Timeline

Business Development Specialist

Innovo
05.2025 - 08.2025

CLINICAL OUTREACH COORDINATOR

Absolute Awakenings/ True Life Care
02.2025 - 05.2025

BUSINESS DEVELOPMENT SPECIALIST

Forge Health
07.2023 - 02.2025

BUSINESS DEVELOPMENT/ TREATMENT ADVOCATE

Recovery Centers Of America
11.2020 - 06.2023

VOCATIONAL SPECIALIST PACT TEAM

Atlanticare Behavioral Health
01.2012 - 10.2020

BUYER'S SPECIALIST

Re/Max
10.2010 - 01.2012

Bachelor of Arts - Human Services Counseling

Old Dominion University

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Dawn Geraci