Overview
Work History
Education
Skills
Timeline
Generic

Dawn Gregory

Tampa,FL

Overview

19
19
years of professional experience

Work History

Shift Manager

Taco Bell
Perth Amboy, NJ
10.2018 - 06.2022
  • Excelled in every store position and regularly backed up front-line staff.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Tracked receipts, employee hours, and inventory movements.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Lunch Aide

Perth Amboy Board Of Education
Perth Amboy, NJ
09.2003 - 06.2012
  • Regulated dismissal of students by section and guided disposal of tray and silverware in return area.
  • Provided exceptional customer service to both students and staff, creating a pleasant dining experience for all parties involved.
  • Assisted wait staff with timely food delivery and guest requests.

Education

No Degree - Medical Assistant Technician

Florida Technical College
Tampa, FL
07.2024

High School Diploma -

Middlesex County Vocational School
Woodbridge, NJ
06.1996

Skills

  • Decision-Making
  • Management information systems
  • Staff Supervision
  • Performance monitoring
  • Assigning Work
  • Inventory Assessment
  • Customer service focus
  • Delegating Work
  • Punctual and Reliable

Timeline

Shift Manager

Taco Bell
10.2018 - 06.2022

Lunch Aide

Perth Amboy Board Of Education
09.2003 - 06.2012

No Degree - Medical Assistant Technician

Florida Technical College

High School Diploma -

Middlesex County Vocational School
Dawn Gregory