Dawn Harris
Flagler Beach,FL
Summary
Proven professional with extensive experience at Central Bucks School District, excelling in document preparation and team collaboration. Demonstrated ability to manage sensitive information with utmost confidentiality and contribute to effective problem-solving. Achieved significant improvements in document retrieval efficiency, showcasing strong organizational skills and a commitment to results. Reliable support assistant with experience managing front desk operations and offering general office support. Detail-oriented specialist with background coordinating scheduling and record-keeping. Efficient typing and transcription skills.
Overview
24
24
years of professional experience
Work History
Special Education/Customer Service/Secretarial Assistant
Central Bucks School District
09.2005 - 07.2017
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted in preparing timely and accurate reports for management decision-making purposes.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Handled sensitive information with discretion, maintaining strict confidentiality at all times.
- Demonstrated strong multitasking abilities while prioritizing tasks according to deadlines and importance levels.
Medical Biller, Accounts Receivable
Fox Chase Cancer Center, FCCC
03.1993 - 01.2001
- Conducted thorough audits of patient files to ensure proper documentation and accurate invoicing.
- Ensured accurate coding and billing practices, resulting in reduced claim rejections and faster reimbursements.
- Enhanced revenue by identifying and resolving billing discrepancies in patient accounts.
- Contributed to practice growth by providing detailed analysis of revenue patterns that informed strategic business decisions on expanding services or locations offered.
- Resolved complex billing issues involving multiple parties by effectively coordinating communication among healthcare providers, insurers, and patients.
- Provided exceptional customer service while addressing patient inquiries regarding billing issues or concerns.
- Facilitated clear communication between medical providers, insurance companies, and patients for smooth billing operations.
Education
Associate of Applied Science - Accounting Technology And Bookkeeping
Bucks County Community College
Newtown, PA06.1993
Skills
- Document Preparation
- File Management
- Proofreading expertise
- Calendar Management
- Expense Reporting
- Resource scheduling
- Customer Service
- Keyboarding skills
- Verbal and written communication
- Office Administration
- Organization
- Accounts Payable
- Confidentiality understanding
- Appointment Scheduling
- Complex Problem-Solving
- Schedule Management
- Supply Restocking
- Accounts receivable and payable
- Supply Ordering
- HIPAA guideline compliance
- Expense Tracking
- Inventory purchasing
- Inter-office communications
- Payment posting
- Record preparation
- Account reconciliations knowledge
- Business Correspondence
- Teacher relations
- Multitasking and Time Management
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
Additional Information
The reason for leaving my position was we decided to move to Florida in 2016. I am now settled in Florida and I am starting a new adventure in the work field. I am a dilagant worker and puntual.
Timeline
Special Education/Customer Service/Secretarial Assistant
Central Bucks School District
09.2005 - 07.2017
Medical Biller, Accounts Receivable
Fox Chase Cancer Center, FCCC
03.1993 - 01.2001
Associate of Applied Science - Accounting Technology And Bookkeeping
Bucks County Community College
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