Dawn Hensley
Kernersville,NC
Summary
Dynamic Loan Officer with extensive experience at Fairway Independent Mortgage, excelling in financial advising and relationship management. Proven track record in developing tailored loan solutions and mentoring junior staff, enhancing customer satisfaction and compliance. Skilled in database management, fostering strong client relationships that drive repeat business and referrals.
Overview
26
26
years of professional experience
Work History
Loan Officer
Fairway Independent Mortgage
Kernersville, NC
05.2013 - Current
- Evaluated borrower creditworthiness through detailed financial analysis and risk assessment.
- Developed tailored loan solutions to meet diverse client needs and enhance customer satisfaction.
- Collaborated with real estate professionals to streamline the loan application process for clients.
- Mentored junior loan officers on best practices in underwriting and compliance standards.
- Held Realtor seminars on many different loan programs.
Broker
BHHS Carolinas Realty
Kernersville, NC
01.2000 - 05.2013
- Negotiated and closed residential real estate transactions, ensuring client satisfaction and compliance with regulations.
- Developed comprehensive market analyses to guide clients in making informed buying and selling decisions.
- Cultivated strong relationships with clients, resulting in repeat business and positive referrals within community networks.
- Mentored junior agents on best practices for customer service and negotiation techniques to improve overall team performance.
- Was licensed in 1992.
Education
High School Diploma -
Alta Loma
Rancho Cucamonga, CASkills
- Database management
- Documentation review
- Relationship building and management
- Financial advising
Timeline
Loan Officer
Fairway Independent Mortgage
05.2013 - Current
Broker
BHHS Carolinas Realty
01.2000 - 05.2013
High School Diploma -
Alta Loma