Dawn Humphries
Kensington
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
23
23
years of professional experience
Work History
Registered Medical Assistant
UCONN Health Center Calhoun Cardiology
09.2001 - Current
- Senior Medical Assistant in Cardiology for 23 years
- Over see clinical changes in providers schedules
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Experience with Insurance explaining benefits to patients
- Patient Management
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Understanding of clinical changes and staff changes on short notice
- Experience with Epic
- Communication skills between management
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Education
Graduate Certificate of Medical Assistants - Medical Assistant
New England Technical School
New Britain, CT06.1995
Skills
Medical Terminology
HIPAA Compliance
JACHO Compliance
Clinical Documentation
Work as a Team Player
Compassionate and Understanding of Patient needs
Healthcare compliance
Strong Work Ethic
Insurance Eligibility and Verification
Attention to Detail
Effective Multitasking
Critical Thinking
Team Leadership
Professional telephone etiquette
Team Leadership and Motivation
Conflict Resolution
Administrative Support
Timeline
Registered Medical Assistant
UCONN Health Center Calhoun Cardiology
09.2001 - Current
Graduate Certificate of Medical Assistants - Medical Assistant
New England Technical School
Similar Profiles
Mary C. BlasiMary C. Blasi
Circulating OR Charge Nurse at UCONN Health CenterCirculating OR Charge Nurse at UCONN Health Center
Ivian MercedIvian Merced
Research Assistant at UCONN Health CenterResearch Assistant at UCONN Health Center
Ondrea KerrOndrea Kerr
Medical Scribe at UCONN Health CenterMedical Scribe at UCONN Health Center