Dawn Jackson
Chicago
Summary
Energetic Table Games Dealer experienced accurately and efficiently collecting payment of wagers. Personable with superior performance in fast-paced environments. Offering over 20 years experience of adhering to rules and regulations to deliver top-quality patron experiences while mitigating casino risk.
Overview
30
30
years of professional experience
Work History
Table Games Dealer
Horseshoe Casino
11.2015 - 03.2024
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Bus Driver
Chicago Transit Authority, CTA
02.2013 - 03.2015
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
Librarian Assistant
Chicago Public Schools CPS
10.2009 - 06.2012
- Supported librarians in maintaining an organized, up-to-date collection through meticulous cataloging and shelving tasks.
- Developed subject expertise on selected topics to better assist patrons with specialized research needs.
- Enhanced library user experience by providing efficient assistance in locating and accessing materials.
- Streamlined circulation processes by expertly managing check-in and check-out procedures for various materials.
Table Games Dealer
Harrah's Casino
12.1993 - 04.2008
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Education
Communications
Columbia College Chicago
Chicago, ILCommunications Technology
City Colleges of Chicago-Richard J Daley College
Chicago, ILLindblom Highschool
Chicago, IL05.1986
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money Handling Expertise
- Understanding of gaming regulations
- Understanding of CTRs and MTLs
- Memory retention
Timeline
Table Games Dealer
Horseshoe Casino
11.2015 - 03.2024
Bus Driver
Chicago Transit Authority, CTA
02.2013 - 03.2015
Librarian Assistant
Chicago Public Schools CPS
10.2009 - 06.2012
Table Games Dealer
Harrah's Casino
12.1993 - 04.2008
Communications
Columbia College Chicago
Communications Technology
City Colleges of Chicago-Richard J Daley College
Lindblom Highschool